Programmer Analyst II
Develops and supports a credit union's Symitar core banking platform — SymXchange APIs, PowerOn utilities, PowerFrame docs, and OpCon automation — while providing Tier 1/2 help desk support and code QA. Python is the core skill, with SQL/C#/Java and HTML/CSS/JS preferred; on-site in Austin with on-call and month-end off-hours work.
- Compensation
- $83.9K–$102.4K / yr
- Location
- Balcones
- Work setup
- Not specified
- Seniority
- Middle
- Employment
- Not specified
- Experience
- Not specified
- Category
- Not specified
- Posted
Must have
- Bachelor's degree in Computer Science, Engineering, or related discipline, or equivalent work experience
- 3-5 years of software development experience
- Strong proficiency in Python
- Strong understanding of SDLC methodologies (waterfall or agile)
- Strong organizational, analytical, written, and verbal communication skills
- Ability to multitask, follow through, and meet aggressive deadlines
- Ability to work nights, weekends, and off-hours for month-end/quarter-end processing with minimal supervision
- Strong interpersonal skills and ability to work on cross-functional teams
- Good credit standing (verified prior to interview)
- Successful background check and drug screening upon offer
Nice to have
- Working knowledge of SQL, C#, Java, or other programming languages
- Proficiency in PowerOn and HTML/CSS3/JavaScript
- Knowledge of operating systems
- Knowledge of relational database management systems
- Prior experience with credit union operations (IT, Accounting, Member Services, Operations, Lending, Audit, Marketing, Fraud, Collections, day-end/month-end/year-end)
- Experience supporting Symitar-related systems, automation tools, or teller capture systems
- Experience collaborating with vendors on software implementation or troubleshooting
Full description
Programmer Analyst II | Location: 11149 Research Blvd, Austin, TX, 78759| Schedule: Monday- Friday 7:30am-4:00pm | Salary Range: $83,900-$102,400| SIGN-ON BONUS: $2,500| FLSA Status: Exempt
At Austin Telco Federal Credit Union, we’re dedicated to making a positive impact on our members, our community, and each other. We’re looking for a Programmer Analyst II with strong Python experience to develop and support critical technology systems, troubleshoot complex technical issues, and maintain reliable and efficient system performance. If you enjoy solving problems and collaborating with others to support technology solutions, come grow with us and make a difference every day!
What You'll Do
Core System Administration & Development
- Maintain, troubleshoot, and configure the Symitar system to ensure availability for members, end-users, and critical service providers.
- Develop, modify, and maintain Symitar core banking applications and utility programs, including SymXchange API, PowerOn, PowerFrame Docs/MicroApps, and OpCon.
- Identify system inefficiencies and implement improvements to optimize core performance and related services.
- Administer and support automation, optical, teller capture systems, SymConnect/SymXchange operations, and Symitar front/back-end applications.
Technical Support & Issue Resolution
- Provide Tier 1 and Tier 2 support for Symitar and other critical applications through the help desk.
- Serve as an escalation point for complex application support needs.
- Identify problems and determine corrective actions, including developing custom programs when appropriate.
- Collaborate with vendors to implement new software, troubleshoot issues, and support organizational initiatives.
Quality Assurance & Documentation
- Review code for quality assurance and ensure development aligns with SDLC methodologies, programming principles, and best practices.
- Maintain accurate technical and procedural documentation for supported systems and applications.
Collaboration & Leadership
- Provide mentorship and training to junior-level staff.
- Work cross-functionally with internal teams to support system needs and project initiatives.
- Participate in required AML/BSA compliance training.
- Provide on-call support as necessary.
Employees must perform the essential duties of this position in a manner that consistently demonstrates Austin Telco’s mission and values of Respect, Empathy, Service, Integrity, and Cooperation.
What You Bring
- Bachelor’s degree in Computer Science, Engineering, or related discipline, or equivalent work experience