Programs Manager

About Thoreau:

At Thoreau, we pride ourselves on providing exceptional client service and reliable HVAC solutions, especially when clients need us most. Join our team and be part of a fast-paced, responsive organization committed to operational excellence and customer satisfaction.

Position Overview:

Thoreau Facility Services is seeking a Programs Manager to lead execution across multiple client programs and construction projects. This role oversees project portfolios, ensuring timelines, scope, vendor coordination, and financial performance remain aligned across multiple initiatives.

The Programs Manager plays a critical role in ensuring projects are delivered on time, within scope, and with strong margin discipline.

Key ResponsibilitiesProgram Execution

• Manage multiple active projects and rollout initiatives simultaneously

• Maintain milestone discipline across projects and stakeholders

• Identify risks and intervene early to maintain schedule integrity

Vendor & Client Management

• Coordinate vendors, subcontractors, and internal teams

• Lead program-level client communication and project updates

• Resolve project escalations and operational challenges

Documentation & Reporting

• Maintain project dashboards and reporting accuracy

• Ensure documentation and closeout requirements are met

• Monitor project progress and ensure billing readiness

Financial Oversight

• Monitor project budgets and margin performance

• Identify cost risks and implement mitigation strategies

• Ensure change orders are documented and approved

Team Leadership

• Support and coach Programs Coordinators

• Help standardize workflows and execution processes

• Participate in project reviews and continuous improvement initiatives

What We Offer

• Competitive salary

• Full Med/Dent/Vis/Life Insurance Packages, 401k match

• Paid time off

• Tuition Reimbursement

• Future Educational Reimbursement Opportunities

• Career growth into Programs Director

• Opportunity to lead national rollout and construction programs

• Dynamic and growing organization