Full description

Air Treatment Corporation is a dynamic, collaborative work environment. We understand the expectations of high–quality customer service, therefore we actively search and promote a cohesive team that is formulated to exceed expectations. We are devoted to the growth of our employees and look to provide opportunities for advancement from within, while providing a robust benefit package to our team members.

Job Summary:

The Project Coordinator will plan, schedule, implement, communicate, and monitor projects as a liaison between the sales team and customers. This position will work to provide reliable reporting, improved metrics and forecasting and increased customer satisfaction and retention through cross-team collaboration and communication.

Supervisory Responsibilities:

None.

Duties/Responsibilities:

Ability to manage and book customer purchase orders (PO’s) in Customer Relationship Management (CRM) system.
Generate equipment submittals.
Set up purchase orders and release equipment to production.
Process stock orders and coordinate shipments/will call.
Upload orders, acknowledgements and track effectively.
Update costs and shipping lead times as appropriate.
Act as a liaison between company, customers, and vendors
Notify customer of shipped material/order and provide tracking information.
Manage warranty claims, Return Merchandise Authorization (RMAs) and communicate to customer.
Arrange start-up with the Service Team.
Perform other related duties as assigned.