Project Coordinator

Your Role

Our projects change tools that client staff use every day, so dates slip quickly when nobody tracks who is waiting on whom. The Project Coordinator does that tracking for ResolveOps, from the signed-off brief to the day a change goes live. It is a full-time, remote position open to candidates anywhere in the U.S.

Typical Work

• Keep each delivery plan up to date with tasks, owners, dates and dependencies

• Check that a piece of work is ready to start and that its acceptance checks are written

• Run the weekly status call with the client team and record decisions and risks

• Follow up on blocked items with whoever can clear them

• Collect sign-offs and file the handover record when a change goes live

What You Bring

• A bachelor's degree in business, information systems or a related field

• Some experience coordinating projects or tasks; internships are fine

• A project or ticketing tool such as Jira, Asana, Smartsheet or Microsoft Project

Useful Extras

• A CAPM certificate, or you are working toward one

• Time on an IT or software project

Terms and Benefits

• Full-time and remote, anywhere in the U.S.

• Paid time off and sick leave, on top of every U.S. federal holiday

• Health insurance with dental and vision, effective in your first month

• A 401(k) that ResolveOps matches

• Money each year for courses and certification exams

• Your laptop and home office setup, paid for by us

About ResolveOps

ResolveOps works with operations and technology teams on how requests, records and reports move through their business systems. Before work starts, we agree in writing who builds each change, who reviews it and who maintains it afterwards. Our office is in Chicago.

ResolveOps is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.
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