Project Manager (Agile, Scrum, Kanban, English)

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The Job

Papaya is looking for a Project Manager to lead the delivery of our projects, both internal initiatives and client deployments. You will own each project end to end and are accountable for keeping delivery on schedule against the agreed plan. A core part of this role is coordination - driving alignment across our Growth, Operations and Technology teams while working day to day with partners in Vietnam and overseas to ensure projects are delivered successfully, with optimal and efficient use of people and time. This position will report to the Chief of Technology & Operating Officer.

This hands-on role requires collaboration, contribution, and facilitation with the development and product teams.

Your Skills and Experience

• Responsible for the project before stakeholders. Coordinate with internal teams and partners, report on project status, propose options to make the project run smoothly, ensuring project quality.
• Manage multiple projects in parallel. Prioritise across projects, sequence work to avoid conflicts, balance workload, and raise capacity risks early.
• Manage the project’s scope and timeline. Maintain the project charter, scope baseline and work breakdown; keep the schedule, dependencies and critical path current; drive a recovery plan whenever a milestone is at risk.
• Manage change requests. Assess the impact of every change on scope, timeline, cost and risk, and prevent uncontrolled scope creep.
• Coordinate project events: internal stand-ups and retrospective meetings, weekly status meetings, stage gate reviews with partners.
• Risk management. Identify/reduce/prevent risks to ensure projects run on schedule.
• Resolve conflicts and remove obstacles that occur.
• Manage project team, evaluate/review project team capacity. Manage project workload of the members.
• Help build a productive environment where team members ‘own’ the product and enjoy working on it.
• Mentor and support team members.
• Contribute to the delivery playbook: standardise templates and capture lessons learned so each new project runs faster than the last.

Your Skills and Experience

Your qualifications:

• Bachelor's degree in software engineering, computer science, or a related field
• At least 03 years or more experience working as Project Manager or Scrum Master with 2 years for a software development team.
• Excellent skills and knowledge of leadership, facilitation, situational awareness, conflict resolution, and continual improvement
• Ability to communicate ideas in both technical and user-friendly language