Project Manager, Audience Intelligence

Project Manager, Audience Intelligence6-Month Fixed Term ContractYour Challenge

We're looking for a highly organised, proactive and collaborative Project Manager to support the Audience Intelligence on a fixed term basis.

Reporting to the Head of Creative Intelligence, this role will work across Audience IQ and broader Alchemy initiatives, helping coordinate projects, manage stakeholders, improve team operations and ensure key priorities continue to progress.

Alchemy is NOVA's integrated Creative Intelligence group. We bring together Audience Intelligence, Creative Services and Customer Marketing, alongside a transformation function focused on building the next generation of commercial capability. We connect data, insight and creativity into capability that is usable, adopted and commercially impactful.

Within Alchemy, the Audience IQ team is NOVA's specialist audience insight and research function. The team helps the business better understand audiences through research, audience measurement, intelligence gathering and insight development, translating complex data into actionable recommendations that support commercial and strategic decision-making.

This role is ideal for someone who enjoys creating structure in ambiguity, keeping projects moving and helping teams operate at their best. You'll be equally comfortable coordinating stakeholders, managing timelines, chasing actions, improving processes and adding value wherever required.

What You'll DoSupport the delivery of key projects and initiatives

Work closely with the Head of Creative Intelligence and Alchemy leadership to coordinate a range of projects, priorities and workstreams.

You will:

• Develop and maintain project plans, timelines and action trackers

• Coordinate stakeholders across multiple teams and functions

• Track progress, manage dependencies and identify risks

• Prepare project documentation, reporting and status updates

• Ensure actions are followed through and projects remain on track

• Support project governance and delivery processes

Support Audience IQ and Alchemy priorities

Provide project management and operational support across a range of work spanning audience insight, research, commercial capability, intelligence gathering and strategic projects.

This may include:

• Coordinating research and insight projects

• Supporting capability-building initiatives

• Managing project administration and documentation

• Facilitating stakeholder engagement and communication

• Tracking deliverables, milestones and project outcomes

• Assisting with implementation of new tools, processes and ways of working

Drive operational excellence

Help establish the systems, processes and operating rhythms that enable the Audience Intelligence team to operate efficiently and effectively.

This may include:

• Project governance and tracking frameworks

• Team workflow management

• Documentation and knowledge management

• Reporting and operational processes

• Resource and workload visibility

• Continuous improvement of team ways of working

Build strong stakeholder relationships

Work collaboratively across Audience Intelligence, Creative Services, Customer Marketing, CREATE, Commercial, Technology and other business functions to ensure projects are progressing effectively and stakeholders remain aligned and informed.

Skills & Experience

We're looking for someone who is:

• Highly organised with exceptional attention to detail

• Proactive and able to work autonomously

• Comfortable managing multiple priorities simultaneously

• Adaptable and comfortable operating in ambiguous environments

• A strong communicator and relationship builder

• Collaborative, positive and solutions-focused

• Confident influencing and managing stakeholders at different levels

• Someone who enjoys creating structure and bringing order to complexity

• Comfortable working in a fast-paced environment

• Ready to get stuck in and help wherever needed

Experience

• 5+ years' experience in project management, project coordination, operations, transformation support or similar roles

• Experience managing multiple stakeholders and concurrent commercial projects

• Strong organisational, administrative and planning skills

• Excellent written and verbal communication skills

• Advanced Microsoft 365 skills, including PowerPoint, Excel, Teams and SharePoint

Desirable but Not Essential

• Experience in audience insight, market research, analytics, media, advertising or marketing

• Experience working with research programs, audience measurement or data-led initiatives

• Experience embedding AI workflows and enabling automation