Skills

Must have

High-level understanding of IT infrastructure; ie, Client Server and web-based communications and operations, virtualizations, SANs, Windows Server, Active Directory, DNS, VPN, etc.
Intermediate to advanced skill with Microsoft Project
Project management in a technical environment; PMP certification preferred
Server and network administration and engineering experience (preferred)
Understanding of ITIL and service management (preferred)
Experience in a consulting, outsourcing and/or managed service environment

Coordinate project team and extended internal resources
Navigate across departments, interfacing with sales, account management, procurement, first-, second-, and third-level support
Represent technical project team to client
Coordinate vendors and telecommunications careers and ISPs
Create and maintain scope documentation, work break down structures, and schedules
Perform risk management
Assist with customer onboarding and service definition

High-level understanding of IT infrastructure; ie, Client Server and web-based communications and operations, virtualizations, SANs, Windows Server, Active Directory, DNS, VPN, etc.
Intermediate to advanced skill with Microsoft Project
Project management in a technical environment; PMP certification preferred
Server and network administration and engineering experience (preferred)
Understanding of ITIL and service management (preferred)
Experience in a consulting, outsourcing and/or managed service environment