Project Manager - IV

Client operates a high-traffic digital properties (websites, apps) that serve e-commerce and self service support goals and contain vast amounts of sales products and online self service support content.
The Digital Ops Site Search Team is tasked with optimizing the search function online on Client's’ websites. The position would contribute to operation of internal search and permanently adjust search to meet needs of ISO stakeholders. Position is not centered around SEM/SEO.

Tasks

• Track usage of site search
• Numerical/Stats
• Semantically
• Correlations (compare with extended stats from Analytics)
• Solid understanding of E-Commerce Search mechanisms and use cases
• Taking actions according to findings from prior task (reacting to trends)
• Documentation to establish proactive search tasks (anticipate seasonalities etc.)
• Monitor keywords and result sets returned by search engine
• Adjust synonym tables according to usage patterns and nature of content
• Cooperate with business partners about content strategy
• Building and advising a search centric content taxonomy (different areas)
• Ensure accurate site search results for ad-hoc and short term events
• Work with creative to produce search banners

Skills

• Experience in internet/portal/intranet search and operating principles of search engines
• Knowledge about how search engines process content and user queries
• Experience in guided navigation, operational principle around faceted search
• Knowledge around search design patterns
• Knowledge around search user patterns (e-commerce, content discovery)
• Knowledge of synonym relationships and usage
• Experience in relevancy ranking methodology/ relevance tuning for search
• Knowledge about web standards (HTTP/HTTPS, robots.txt, HTML, meta tags)

Tools

• search engine products (e.g. Endeca, Solr/Lucene, ElasticSearch, FAST or other)
• Web Analytics (e.g. Adobe Omniture)
• MS Office (primarily Excel)
• wget/curl
• Issue tracking, Agile
• Collaboration tools (Wikis etc.)

Not an SEO / SEM position. Site Search position (SEO Google Experience can be helpful, but is not focus of position)

Vivek Salvatore

vivek.salvatore(@)americanetworks.com

(973) 582-3458