Project Manager

As a Project Manager within Credit Risk, you’ll report to the Senior Project Manager and support the delivery of a programme improving the systems, data and processes used to assess and manage credit risk. You’ll help establish and maintain clear delivery plans, governance and controls, bringing together colleagues from Credit Risk, technology, operations, data and third-party partners to deliver agreed outcomes safely and effectively.

You’ll provide a single, reliable view of scope, milestones, dependencies, risks, actions and decisions, using Jira and other planning tools to keep delivery visible and controlled. By anticipating issues, enabling timely decisions and maintaining strong relationships with stakeholders, you’ll help deliver resilient change that supports good customer outcomes and meets business, risk and regulatory expectations.

We are happy to consider flexible working approaches to help you perform at your best.

This is an 18-month secondment opportunity.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this role, you'll be based at your nearest regional office or hub. We value time spent together to connect with colleagues for collaboration so there will be a regular requirement to attend our Swindon site approximately once per quarter. If you are based at an office location, you'll be expected to meet our hybrid working requirement of at least two days a week, or 40% of your working time if part-time, in the office. If your application is successful, your hiring manager will provide further details on how this works.

Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.

If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.

What you’ll be doing

You'll support the Senior Project Manager in the successful delivery of the Credit Risk programme, helping to translate strategic objectives into clear plans, milestones and deliverables. Working closely with both business and technical teams, you'll coordinate activity across the programme, manage risks, issues and dependencies, and ensure delivery information is accurately maintained in Jira.

You'll play a key role in supporting project and programme governance, preparing concise updates, decision papers and management information for forums and stakeholders. Building strong relationships across the organisation, you'll work with colleagues at all levels to resolve blockers, drive progress and keep delivery on track.

Using your understanding of credit risk systems, processes and controls, you'll help shape safe and effective change, challenging assumptions where appropriate and ensuring both business and technical impacts are fully understood and considered throughout delivery.

About you

For this role, we are looking for the following qualities:

• Demonstrable experience of supporting complex projects or programmes from initiation through to implementation, coordinating scope, plans, milestones, budgets, risks, dependencies and outcomes.
• Strong practical knowledge of Jira, including maintaining backlogs, plans, actions, dependencies and delivery reporting
• Proven ability to build integrated delivery plans, identify critical paths and manage competing priorities across multiple teams
• Experience of influencing and communicating with stakeholders, translating complex information into clear updates, decisions and actions
• Good technical understanding of credit risk systems, data flows and processes, with the ability to connect technology change to business and customer impacts
• Experience of applying effective project governance, including risk and issue management, change control, status reporting and decision management

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind

• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand

• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development

• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

• 25 days holiday, pro rata

• Private medical insurance

• A highly competitive pension to help you build a strong foundation for retirement

• Access to an annual performance-related bonus

• Training and development to help you progress your career

• A great selection of additional benefits through our salary sacrifice scheme

• Life assurance to provide peace of mind for you and your loved ones in the event of your death

• Wellhub – access to a range of free and paid options for health and wellness

• Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

Keeping your data and personal information confidential is important to us. To find out more about how we use and process your data, please read our Privacy policy.

If you want to find out more about using AI in our recruitment process, please read more here.

Disability Confident

We’re not just guided by data, we’re driven by the real experiences of our people. We’re a Disability Confident Level 3 Leader, the highest level.

That’s why we’re constantly evolving our policies and practices to make sure everyone feels genuinely supported, valued, and empowered to champion inclusion. Whatever your needs, we’re here to support you. If you need any additional support throughout your application journey, email our team at Recruitment Support.

Apply safely with Nationwide

Recruitment scams can look convincing, so take a moment to check the role is listed on our official careers site and read our guidance on Don’t be conned by a job scam.

The hiring manager for this role is Kate Bowdler, and the main recruitment contact is Anoop Gosai.