Project Manager, Retail Operations & Initiatives EMEA - Temporary 9 Months (m/w/d)
Arc'teryx is hiring a temporary (9-month) Project Manager in its London office to roll out retail systems (workforce management, PowerBI reporting, RFID) and coordinate EMEA retail operations, events, and calendar planning. The role centers on end-to-end project lifecycle delivery, change management, and cross-functional stakeholder alignment.
- Compensation
- Not disclosed
- Location
- London, England
- Work setup
- Remote
- Seniority
- Not specified
- Employment
- Contract
- Experience
- 3+ years
- Category
- Project management
- Posted
Skills
Must have
- 5+ years work experience within a retail support function
- 3+ years of project management experience and experience using project management software
- Large-scale project delivery and/or workforce management implementation experience
- Background in change management and training
- Experience developing training content and writing succinct communications
- Working knowledge of retail systems and in-store processes
- Eligible to work in the United Kingdom
- Based out of the London office
- Able to articulate critical communication to leadership teams, functional departments, retail leaders, and peers
- Thrive in an agile environment and balance multiple projects at once
- Connected to life in retail and can foresee barriers and opportunities with implementing change
- Bring solutions and appropriate recommendations to solve anticipated needs
- Demonstrated high level decision making and can hold people accountable to timelines
- Strong communication skills and can facilitate cross-functional conversations
- Able to step in and take charge with minimum instruction
- Able to prioritize and manage multiple tasks within tight deadlines
- Excellent written and verbal communication skills, exceptional attention to detail
- Background in project and change management for large-scale projects to cross-functional teams
Full description
Your Opportunity at ARC’TERYX:
As a Project Manager you support in the enablement of our retail stores, through cross-functional programs, operational initiatives, calendar planning and change management. You are a dynamic and experienced Project Manager overseeing the successful implementation of key retail systems, and projects such as a retail Workforce Management (WFM) system, PowerBI reporting, RFID, etc. to our retail stores. You are responsible for managing project lifecycles, ensuring that timelines, budgets and deliverables are met while driving organizational readiness and adoption through effective change management practices. In addition to leading retail systems and business transformation projects, you support planning, coordination and delivery of key retail events, operational roadmaps and retail calendar activities, ensuring alignment across regional and global stakeholders.
This position requires strong leadership, organizational skills and a strong understanding of project management and change management methodologies, as well as collaboration skills to work closely with a cross functional team to unblock challenges along the way.
This role is based out of our London office and candidates must be eligible to work in the United Kingdom.
Meet Your Future Team:
The Retail Operations team is an extension of our channel teams that is responsible for creating and managing scalable strategies to attain our business goals. The team is the conduit between the stores and our cross-function partners, aligning projects, strategies and driving results.
If you were in the Project Manager, Retail Operations & Initiatives EMEA role now, here are some of the core activities you would be doing:
- Supporting in setting up the foundation of a project; project governance, defining ways of working, identifying key stakeholders, defining key meeting cadence, identifying key deliverables and timelines
- Creating an end-to-end project plan, covering timelines and key milestones and enrolling partners to deliver necessary elements to ensure project success
- Working cross functionally with your team, external vendors and wider stakeholders to define project scope, level of change and associated impacts to end users
- Identifying project dependencies and risks, creating proactive solutions and reporting to senior leaders
- Developing content and prepping for key project meetings; status meetings, weekly working sessions, SteerCo’s, etc.
- Defining the overall change management strategy and developing change materials and communications to support retail teams with the change
- Leading and coordination retail operational planning activities, including retail event planning, EMEA and Global retail calendar manager, roadmap planning and cross function alignment to support key business priorities