Project Manager

• Lead key projects within Triple Zero Victoria’s Next Gen CAD program, driving governance, planning, assurance and delivery across a large-scale digital transformation initiative.

• Partner with executives, project teams and delivery partners to manage project outcomes, mitigate risks and ensure successful delivery of complex technology programs.

• Full time, 2-year Fixed Term opportunity based in Burwood East, offering a competitive salary of $141,256 per annum plus 12% superannuation and hybrid working options.

About Triple Zero Victoria

Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state’s emergency services agencies. It provides Victoria’s 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.

This integration of emergency services communications within Triple Zero Victoria is unique in Australia and rare worldwide. The team at Triple Zero Victoria are deeply committed to the community they serve and are among the most dedicated and highly skilled in their field.

About the Role

The Project Manager is a key and active participant within the Project Management Office (PMO) for the Next Generation CAD (Next Gen CAD) program and broader Digital Transformation team. You will be managing projects across governance, project controls, assurance, integrated planning, scheduling and reporting, ensuring effective oversight, informed decision making and successful program outcomes as directed by the Director, PMO.

This role provides leads the PMO team and works closely with executives, project teams and delivery/implementation partners to support program delivery.

Day to day responsibilities include:

• Develop and oversee all key program artefacts in accordance with TZV Project Management Framework, including detailed Project Management Plans, project controls (risk log, issue log, variations register, lessons learned), schedule, budget, monthly status reports, meeting agendas and minutes and milestone reports.

• Manage and support the delivery of an integrated program control environment covering master scheduling, scope and change control, milestones, dependencies, delivery sequencing, and agreed tolerances. Provide clear visibility of critical path, emerging constraints, and material variance to approved plans.

• Manage and support the delivery of governance and secretariate functions, including reporting and functionality of governance forums, for the delivery of key project outcomes including Victorian Government requirements and High Value High Risk (HV/HR) obligations where applicable.

• Support the coordination of stage gates, project health checks, quality reviews, and other assurance activities, and provide objective challenge on the adequacy of program controls and delivery confidence.

• Monitor, evaluate and report on project progress against scope, time, cost, quality, risk and benefit parameters, and implement corrective actions where required.

• Prepare and contribute to high-quality briefings, reports, papers, and submissions for executives, governance bodies and external stakeholders.

• Manage the interdependencies of the projects within the program, ensure resources, suppliers, technology, and schedule support effective program delivery. Liaise with program and project leaders to ensure sufficient project resources and technical subject matter experts to support project deliver.

• Develop trusted relationships across program and project leaders to influence outcomes where there are competing priorities, and present complex information clearly to support timely executive decisions.

About You

You are an experienced Project Manager with a strong background in leading/managing PMO functions including overseeing the delivery of governance, integration functions and assurance frameworks control.

Your accountabilities include project planning, delivery in accordance with the agreed scope, budget, timeframe and quality and project closure.

The successful candidate will have the following experience, skills and attributes:

• Tertiary qualification in Project Management or a related discipline

• Demonstrated project management experience in medium to large technology projects (Experience working within government, emergency services, or similarly regulated environments is highly desirable)

• Strong stakeholder engagement skills with a focus on exceeding customer expectations

• Proven ability to negotiate and influence outcomes and obtain support

• Demonstrated ability to successfully implement, coordinate and deliver projects with multiple users over multiple sites

• Demonstrated ability to oversee, direct and manage a multi-disciplinary project team (Previous experience in large, public profile projects is well regarded)

• Excellent written and verbal communication and presentation skills

• Strong interpersonal skills and the ability to work with a wide range of stakeholders

• The successful applicant must satisfy the National Police Records Check standard including fingerprinting

What We Can Offer You

You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:

• Employee assistance program for employees and eligible family members

• Discounted health insurance, banking services and gym membership

• ‘Memberlink’ discount card, accepted by 1,000's of retailers and services providers

• Free staff parking at all our sites

• Salary packaging options after an initial service period

Triple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace. We encourage and celebrate diversity in all forms - gender, religion, ethnicity, LGBTQIA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for our roles. Our aim is to create a workforce that reflects the Victorian community in which we live.

How to Apply

Click the ‘Apply’ button which will direct you to the Triple Zero Victoria Careers Portal. From here you can submit your application, which should include a current resume and cover letter outlining your interest in the role and linking your experience to the position.

Please note: all applications must be submitted via our Triple Zero Victoria Careers Portal. We kindly ask that you do not send your application by email as we require you to complete a mandatory application form to accompany your application.

For a confidential discussion, please email Careers@triplezero.vic.gov.au.

Recruitment agency applications will not be accepted.

Applications must be submitted by 11.59pm,Sunday 15 November, 2026.

Other Relevant Information

Applicants must be an Australian or New Zealand Citizen or a Permanent Resident. If you have applied for an ongoing position, you can only be considered for a fixed term period of employment that does not exceed your visa term. Employment will be subject to providing evidence of your Australian working rights.

Preferred candidates will be required to complete a Pre-employment Medical Declaration, with employment subject to a National Police Check clearance.

If you require any adjustments to the recruitment and selection process, please do not hesitate to get in touch with Triple Zero Victoria's Careers team via Careers@triplezero.vic.gov.au.