Project Support Team Leader - Customer Solutions

Join Eaton, a global leader where equality and inclusivity are at the heart of our mission. Here, everyone is valued and belongs. Be part of a team that delivers cutting-edge, energy-efficient solutions, making a tangible impact on the world. We empower our customers to manage electrical, hydraulic, and mechanical energy more effectively, safely, and sustainably. At Eaton, we’re dedicated to enhancing quality of life and protecting the environment with our innovative energy management technologies and services.

Our EMEA Business Service Center (BSC) in Budapest is Eaton’s largest office in the region. With a diverse team of over 700 people, representing 40+ nationalities and speaking 20+ languages, the BSC is the central hub for business services. It empowers seamless operations and drives exceptional results across our electrical, industrial, and corporate teams.

What you’ll do:

As part of the EMEA Customer Projects Operations Team, the Project Support Manager is responsible for leading the Project Support Team, overseeing daily operations ensuring the smooth execution of projects by providing administrative, logistical, and coordination support; devising and implementing operational strategies and procedures with the aim to enhance the Organization's operational performance.

• Provide the necessary guidance and oversight to ensure daily operations are efficient, effective, and aligned with project objectives; main activities include monitoring and reporting project progress and analytics, managing documentation, assisting with risk management, and ensuring communication between stakeholders.
• Provide the necessary support to Customer Project Organization documenting processes and decisions, executing administrative activities within ERP and other Project Management tools, tracking and monitoring project budget and financials, supporting Project Meetings; their work provides the necessary guidance, and support to ensure that the project is executed efficiently, with quality, and within constraints.
• Collaborate cross-functionally to ensure a proper governance is defined and implemented, this refers to the tools, structures, processes, rules, and practices that guide how a project is executed, controlled, and delivered.
• Ensure that governance procedures, frameworks, and methodologies are followed throughout the life cycle of the project, and lead the way to reduce risks, increase the likelihood of project success, and enhance the ability of the team to deliver on time, within scope, and on budget.
• Support the Customer Projects Team in identifying and addressing gaps in processes and tools required for the successful execution of a project. Ultimately, the PS Manager ensures that the project governance system remains robust, helping the project team navigate the challenges and uncertainties inherent in any complex project.

Qualifications: