David S. Brown Enterprises, Ltd.
Property Manager
- Compensation
- Not disclosed
- Location
- Owings Mills, MD, US
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Contract
- Experience
- Not specified
- Category
- Not specified
- Posted
Skills
Must have
- High school diploma or equivalent; specialized training or an associate degree preferred.
- Minimum of: Two years managing a property with 200+ apartment homes, or Three years as an Assistant Property Manager at a community with 200+ apartment homes.
- Experience using property management software.
- Proficiency in Microsoft Excel and Microsoft Word.
- Valid driver's license and dependable transportation.
- Thorough knowledge of Fair Housing laws.
Nice to have
- Strong leadership and coaching abilities.
- Excellent written and verbal communication skills.
- Exceptional customer service skills.
- Strong organizational and time management abilities.
- Ability to prioritize multiple responsibilities.
- Financial acumen with experience analyzing budgets and income statements.
- Strong sales, marketing, and closing skills.
- Professional judgment and problem-solving ability.
- Positive attitude with a commitment to company values.
- Dependable, organized, and collaborative team player.
Full description
Position Summary
David S. Brown Enterprises is seeking a dynamic and experienced Property Manager to oversee the daily operations of a residential community while delivering exceptional customer service, maintaining the property's physical and financial performance, and leading a high-performing team.
The Property Manager is responsible for maximizing occupancy, increasing property value, developing team members, maintaining positive resident relationships, and ensuring compliance with company policies and Fair Housing regulations. This position requires a proactive leader who thrives in a fast-paced environment and is passionate about creating an outstanding resident experience.
Key Responsibilities
Leadership & Team Management
- Lead, coach, supervise, and motivate the leasing and maintenance teams.
- Recruit, interview, hire, onboard, train, schedule, and develop on-site staff.
- Conduct performance evaluations and provide coaching, recognition, disciplinary action, and recommendations for compensation or promotions.
- Foster a positive, collaborative, and customer-focused work environment.
- Submit monthly staffing schedules to Regional Management.
Property Operations
- Oversee the day-to-day operations of the community.
- Maintain the physical condition of the property through routine inspections and preventative maintenance planning.
- Conduct weekly and quarterly property inspections and provide detailed reports to the Regional Property Manager.
- Coordinate with the maintenance team to ensure apartment homes are prepared and meet company quality standards.
- Monitor contractor performance and vendor relationships.
- Maintain accurate inventory and maintenance records.
Leasing & Resident Relations
- Support leasing efforts by touring apartment homes and assisting prospective residents as needed.
- Ensure leasing paperwork is accurate, complete, and processed in a timely manner.
- Oversee move-in and move-out inspections and documentation.
- Manage lease renewals, lease extensions, lease violations, notices, and lease terminations.
- Monitor resident service requests using the company's "Warm Call" program.
- Resolve resident concerns professionally while maintaining positive relationships.
- Achieve and maintain a shopping score of 85% or higher.
Marketing & Business Development
- Assist in developing and executing community marketing strategies.
- Coordinate resident events and outreach initiatives.
- Conduct monthly market surveys and competitive property analysis.
- Research neighborhood trends, amenities, and competitors to identify opportunities.