Property Manager

Reporting to and partnering with the Chief People & Culture Officer, the Property Manager will provide

leadership execution for all responsibilities related to the Cornerstone building and DASH Properties, LLC. The

Property Manager is a strategic partner, a critical thinker, and willing to challenge the status quo to reach new

growth and vision levels.

DASH's Property Manager will have a passion for DASH's mission, excellent interpersonal skills, a significant track

record as a leader of people and consummate professional in the property management space, along with the

ability to distill and communicate complex matters with clarity and confidence.

The Property Manager shall be responsible for managing and operating DASH properties. Their responsibilities

will include personnel oversight, resident services, license agreement administration, file management and

compliance, budget administration, building maintenance oversight, expense management, construction

management, and contract compliance. Working in close partnership with the program teams, the Property

Manager will oversee the maintenance of DASH's residential properties ensuring the properties adhere to health

and safety codes and communicating with residents to collect the necessary compliance documents and address

all maintenance needs.

The Property Manager shall be committed to delivering superior results in overall building maintenance &

operations, resulting in the highest level of owner and resident satisfaction while meeting or exceeding the

financial objectives. This position is in-person located in Washington DC.

In addition, per our existing Covid-19 testing & vaccination policy protocol, every employee is required to be fully

Covid-19 vaccinated or have an exemption form, medical or religious, on file with the People & Culture

Department prior to the start date.

Position Responsibilities:

Resident Relations: (30 %):

∙Maintain excellent resident relations by being available and attentive to resident needs and by

maintaining a pleasant and friendly attitude.

∙Identify and address issues professionally, promptly, courteously, and constructively.

∙resident activities per DASH policies, approved budget, and programing department input.

∙Coordinate resident requests for additional services, including the timely initiation, tracking and close-

out of all service requests, as well as resident move-ins and move-outs.

∙Coordinate collection efforts with DASH Properties LLC Assistant/support staff to ensure prompt receipt

of any necessary documents.

∙Partner cross functionally on life safety matters, including coordinating alarm drills, overseeing private

security, assessing ongoing security needs, and executing on any existing security plans as need

develops.

Financial Management: (20%):

∙Manage annual operating and capital projects per the approved budget.

∙Be knowledgeable of and adhere to DASH policies and procedures for financial processes, including

​2 | DASH Job Description -FY22

procurement.

∙Provide property owners with monthly property status updates.

∙Review monthly reports with DASH’s Finance Controller to discuss actual costs, variances, the status of

ongoing projects, and reforecasts.

∙Review and approve all property invoices for assigned buildings.

∙Partner with DASH’s Financial and Executive Teams to develop draft annual budgets.

Administration: (35%):

∙Be knowledgeable of the terms, conditions, and requirements of each license agreement and ensure that

both resident and owner obligations are met.

∙Maintain accurate license agreement files, resident and vendor flies, resident contact list, resident

service request systems/logs, key control, fixed asset inventory, vacancy reports, emergency plans,

incident reports, insurance claims, utility reimbursements, insurance certificates, occupancy certificates

and other building records as necessary, utilizing the highest consideration and care for the confidential

nature of DASH resident information and DASH records compliance and audit requirements.

∙Manage annual HUD HOME Program compliance and reporting.

∙Coordinate with maintenance and housekeeping teams to ensure any vacant/available space is

ready for immediate occupancy & secured.

∙Inspect all areas of the property regularly and supervise building staff to ensure that daily

building operations are in keeping with company standards, including developing and managing

execution of a preventative maintenance plan.

∙Bid and administer all contracts and proposals for service in conjunction with the property

within the approved budgeted amounts and following operating procedures.

Team Management (15%):

•Attract, develop, coach, and retain high-performance team members, empowering them to elevate their

level of responsibility, span of control, and performance.

•Be responsible for on-site personnel oversight and training.

•Provide leadership, direct supervision, and support to the Property Management team to ensure

consistent policies, procedures, and practices are developed, implemented, and maintained in staff

supervision, development, and training.

Other duties as assigned or required.

Education:

•High school or equivalent (Required)

•Bachelor’s degree in Business Administration or related discipline preferred

Experience:

∙2+ years of on-site real estate, property management or related experience

∙3+ years of customer service experience preferred

∙3+ years of supervisory experience.

∙Ability to complete necessary HUD certifications within 60-days of employment

∙Comfort and familiarity with working on multiple projects and competing deadlines.

∙Experience ensuring effective communication and collaboration cross-functionally with diverse

​3 | DASH Job Description -FY22

stakeholders with varied property management knowledge backgrounds.

∙Experience producing strong written materials including resident communications and standard

operation procedures.

∙Proven experience successfully partnering cross functionally to manage critical fiscal management

systems.

Technical Requirements:

Proficiency in the following software programs is necessary for this role:

∙Property Management software such as Buildium

∙Project management software and tools such as Monday.com, Trello, Asana

∙Microsoft Office, including Word, Excel, PowerPoint, Outlook

∙Internet Browsers (Firefox, Chrome, Internet Explorer)

Scott & Crosby Staffing, Inc. values a diverse workplace and strongly encourages women, people of color, LGBT individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

Scott & Crosby Staffing, Inc. is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

.