Full description

Job Purpose

Interact with customers and exchange money for goods in the manner fitting the situation. Be a positive "first impression" for customers, and provide a long-lasting, positive impression for them when they leave. Create interactions between management and unhappy customers, so as to allow management the opportunity to "make it right" and create stronger bonds with our customers. The impact you have on our customers is priceless.

Job tasks

Receive payment by cash, check, credit cards, or debits for goods and services

Issue receipts, refunds, credits, or change due to customers

Assist customers by providing information

Ensure that all information required by management makes it to the appropriate individual

Tabulate bills using Point of Sale or Calculators

Greet customers entering the store when able

Process merchandise returns and exchanges

Maintain clean and orderly checkout areas and complete other general cleaning duties as needed

Stock shelves, and mark prices on shelves and items, in register area

Ensuring safety for all customers, oneself, and coworkers.

Answer customers' questions, provide information on procedures, and seek answers if necessary

Ensure that adequate change levels are maintained in the cash drawer

Ensure adequate cashier coverage is up front at all times

Offer customers carry-out service at the completion of transactions as necessary

Request information or assistance using radio or coworkers

Count down drawer at the closing of the shift, ensuring that all information is correct.

Above all else - Ensure overall customer satisfaction with every customer you serve