Public Health Office Assistant Benton County

**Public Health Office Assistant
Location:** Bolivar, TN 38008
Work Location: Onsite
Schedule: Monday-Friday, 8:00 AM to 4:30 PM

Duties & Responsibilities

• Endorse all health department services for which each patient may be eligible.

• Help achieve goals by maintaining a supportive team environment.

• Properly register patients in a timely manner to ensure clinic flow.

• Obtain and verify insurance information.

• Check immunization status and update patient contact information in applicable systems.

• Toggle between multiple systems to verify correct information and eliminate duplicate records.

• Refer to guidelines, manuals, and CHS policies/SOP to ensure accurate processes are followed.

• Provide Vital Records services according to policy, procedure, and directives.

• Review birth and death certificate requests and appropriately print, document, and receipt each certificate issued.

• Maintain 100% security of the cash box by adhering to segregation of duties procedures and notify leadership when problems arise.

• Accurately scan and index all required documents into the electronic system within 48 hours.

• Appropriately schedule appointments according to CHS Booking Guidelines.

Education & Experience

• Education equivalent to graduation from a standard high school.

• Experience equivalent to two years of full-time customer service delivery and/or clerical/office work.

Education/Experience Substitution

• Qualifying full-time customer service delivery and/or clerical/office support work may substitute for the required education on a year-for-year basis.

• Coursework from an accredited college or university may substitute for the required experience on a year-for-year basis, up to a maximum of two years.

Preferred Skills

• Ability to work independently

• Accuracy and attention to detail

• Clinic experience

Candidates should be comfortable working onsite Monday through Friday in Bolivar, TN.