QA Engineer - Manual Testing

About the Role :

We are looking for a detail-oriented and quality-focused Manual QA Engineer to join our team. In this role, you will be responsible for ensuring the quality, reliability, and performance of our customer-facing products through comprehensive manual testing. You will work closely with Product, Design, and Engineering teams to identify issues, improve product quality, and deliver seamless user experiences.

Key Responsibilities :

• Own end-to-end manual testing across all customer-facing web and mobile applications.

• Design, write, execute, and maintain detailed test cases, test plans, and regression test suites from scratch.

• Perform functional, regression, integration, usability, and exploratory testing.

• Validate application behavior across multiple browsers, operating systems, and devices.

• Conduct API testing using tools such as Postman and validate REST API requests, responses, and status codes.

• Verify and validate backend data using SQL queries and database testing techniques.

• Collaborate closely with Product Managers, Designers, and Engineers to define test scenarios and acceptance criteria.

• Perform root cause analysis (RCA) for defects and work with engineering teams to ensure timely resolution.

• Track, document, and communicate bugs, risks, and quality metrics throughout the development lifecycle.

• Contribute to continuous improvement of QA processes, testing methodologies, and product quality standards.

Bonus Responsibilities :

• Evaluate and test AI-powered features such as AI text assistants, voice bots, and agentic workflows.

• Create test scenarios for AI-driven user experiences and validate model outputs for accuracy and reliability.

Requirements :

• 2 - 4 years of hands-on experience in manual testing of web and/or mobile applications.

• Strong understanding of software testing principles, methodologies, and QA best practices.

• Experience with API testing tools such as Postman.

• Good understanding of REST APIs, HTTP methods, status codes, and request/response validation.

• Hands-on experience writing SQL queries for data validation and backend testing.

• Strong analytical, problem-solving, and debugging skills.

• Excellent attention to detail and ability to identify edge cases.

• Effective communication and collaboration skills.

• Comfortable working in a fast-paced, high-growth startup environment.