remotestar-team
QA Engineer / Product Operations Engineer (Remote)
QA Engineer/Product Operations Engineer tests and monitors a 3D-printing marketplace platform, validates workflows, analyzes customer behavior, and creates dashboards using tools like PostHog and SQL.
- Compensation
- Not disclosed
- Location
- Cambourne, United Kingdom of Great Britain and Northern Ireland
- Work setup
- Remote
- Seniority
- Not specified
- Employment
- Full time
- Experience
- 2+ years
- Category
- Qa
- Posted
Skills
Must have
- - 2–5 years of experience in QA, technical support engineering, product operations, analytics, or software engineering.
- - Strong ability to test web applications and document bugs clearly.
- - Basic full-stack development ability, ideally with TypeScript, JavaScript, React, Node.js, SQL, and REST APIs.
- - Ability to read code, debug issues, and make small fixes.
- - Experience with browser dev tools, logs, network requests, APIs, and databases.
- - Familiarity with analytics tools such as Google Analytics, PostHog, Mixpanel, Metabase, Looker Studio, Supabase, or SQL dashboards.
- - Strong attention to detail and ability to catch edge cases.
- - Comfortable working in a fast-moving startup environment.
- - Strong written communication skills.
- - Ability to work independently and escalate issues clearly.
- 3D / Manufacturing Skills
- Prior 3D printing experience is not mandatory, but the candidate should be excited to
- learn additive manufacturing quickly.
- Helpful skills include:
- - Familiarity with CAD files such as STEP, STL, 3MF, IGES, DXF, DWG, and PDFs.
- - Basic understanding of 3D printing processes such as FDM, SLS, MJF, SLA, and metal additive manufacturing.
- - Ability to understand mechanical parts, drawings, dimensions, tolerances, and materials.
- - Experience with slicers, CAD viewers, mesh repair tools, or 3D printing workflows.
- - Interest in manufacturing, automotive, aerospace, industrial parts, or physical products.
Nice to have
- - Experience with Playwright, Cypress, Selenium, Jest, or automated testing.
- - Experience setting up monitoring, alerts, or error tracking using tools like Sentry, Datadog, LogRocket, New Relic, or similar.
- - Experience with cloud platforms such as AWS, Azure, Render, Vercel, or Supabase.
- - Experience with GitHub, pull requests, CI/CD, and deployment workflows.
- - Experience with CAD, 3D printing, mechanical engineering, or manufacturing software.
- - Experience building dashboards or writing SQL queries.
- - Experience in a startup where responsibilities were broad and fast-moving.
- Example Projects:
- - Test whether a customer can upload a STEP file, get a printability analysis, and send an RFQ to suppliers.
- - Identify why uploaded PDFs are failing to process and file a clear bug report with logs and reproduction steps.
- - Create a dashboard showing daily part uploads, failed uploads, and RFQs sent.
Full description
Job Title: QA Engineer / Product Operations Engineer
Job Location : Remote
Employment Type : Full Time
About the Client:
Our client is building a marketplace and AI platform for additive manufacturing. They help companies convert legacy, custom, and hard-to-source parts into 3D-printable parts, then match those parts with the right suppliers, materials, and manufacturing processes. They are looking for a strong CAD Engineer in India who can help create, modify, reverse-engineer, and prepare parts for 3D printing.
Responsibilities:
Product QA & Testing
- Test customer and supplier web applications across core workflows.
- Validate user signup, login, part upload, file processing, printability analysis, supplier matching, RFQ creation, quote submission, and order flows.
- Create and maintain QA checklists, test cases, and regression test plans.
- Test across browsers, devices, file types, and edge cases.
- Identify bugs, reproduce them clearly, and document expected vs. actual behavior.
- Verify bug fixes before release.
- Help maintain release quality as new features ship quickly.
App Monitoring & Reliability
- Monitor production applications to make sure core workflows are online and functioning.
- Watch for failed uploads, broken pages, API errors, background job failures, and unusual customer behavior.
- Escalate critical issues quickly and help triage root causes.
- Help maintain uptime and customer trust by catching issues before customers do.
- Create simple internal dashboards or alerts for product health.
3D Printability Review
- Review customer-uploaded files including CAD, PDFs, drawings, and part metadata.
- Help assess whether parts appear suitable for 3D printing based on geometry, material, size, tolerance, and process constraints.
- Flag common printability issues such as thin walls, unsupported features, overhangs, small holes, tolerance risks, warping risk, poor file quality, or missing information.
- Work with engineering and domain experts to improve printability scoring and analysis workflows.
- Help build internal printability review checklists and part-classification processes.
- Compare automated printability outputs against human judgment and identify gaps.