Quality Assurance Analyst

JOB PURPOSE:

The QA Test Analyst is responsible for performing quality assurance testing for online products and platform throughout the product development lifecycle.

KEY ACCOUNTABILITIES:

• Operates generally within team, with increasing awareness of influence of team's work within the department

• Collaborates with other team members

• Proficient in manual software testing techniques, including complex scenarios and has thorough understanding of QA processes.

• Proficient in defect tracking, creation and execution of test cases, facilitating efficient issue resolution.

• Exhibits strong attention to detail, good communication skills, collaborates within the team, helps junior team members and open to continuous learning

• Demonstrated experience working within Agile methodologies such as Scrum.

• Understanding of the industry or domain in which the organization operates and multiple modules of the project.

• Offers knowledge transfer as necessary to fellow team members

• Contributes to continuous improvement initiative by suggesting improvements in existing processes

• Actively engages in team meetings

• Builds relationships focused on collaboration, to enable productivity in teammates

• Communicates needs and goals to lead

• Proactively identifies and raises problems, risks

• Resolves conflicts respectfully and in a timely manner

• Shares recognition of work across team, positively reinforces others' contributions

• Excellent written and verbal communication

• Receives general direction on routine work, detailed direction on newer assignments

• Adept at acknowledging and receiving feedback, and applying to improve work

• Keeps team informed of progress of deliverables

• Determines appropriate action by exercising judgement within defined practices

• Sets personal priorities and work plan, while integrating dependencies on others' work

• Offers alternatives, incorporates input from others, asks for clarification

• Comfortable with QA process and best practices

• Proactively contributes to discussions in agile ceremonies, ensuring all perspectives are considered and fostering a collaborative environment.

• Raises concerns during daily stand-up meetings.

• Tests the modules, features and bug fixes

• Has a good grasp about most modules/features of the system

• Focus on requirements, delving into the advanced intricacies and its implications on regression testing

SKILLS, QUALIFICATIONS & EXPERIENCE:Essential:

• Experience: Experience in functional and integration testing or a related field.

• Education: Bachelor's degree in computer science, Information Technology, or a related field, or equivalent practical experience.

• Technical Skills: Basic understanding of software testing methodologies, familiarity with test management tools (e.g., JIRA, TestRail), and knowledge of HTML and CSS.

• Software Proficiency: Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams, SharePoint).

• Communication Skills: Strong written and verbal communication skills.

• Analytical Skills: Good problem-solving abilities and attention to detail.

• Teamwork: Ability to work effectively as part of a team and collaborate with others.

• Agile: Understanding of Agile or Scrum methodologies.

• GenAI: Experience using GenAI tools to improve QA efficiency, test design, analysis, and productivity.

Language, Analytical Skills, and Person Specifications:

• Effective Communication: Ability to communicate clearly with team members and stakeholders, including providing detailed feedback and status updates.

• Analytical Thinking: Strong analytical and problem-solving skills, with the ability to troubleshoot and diagnose issues.

• Attention to Detail: High level of accuracy and attention to detail in executing tests and documenting results.

• Adaptability: Ability to adapt to changing priorities and work in a fast-paced environment.

• Initiative: Proactive approach to identifying potential issues and areas for improvement.