Quality Assurance Auditor

Overview

You will play a key role in building trusted partnerships with suppliers and internal stakeholders to ensure products entering the business meet the highest standards of quality, safety and compliance. Working collaboratively across teams, you'll identify opportunities, solve challenges and influence positive outcomes that support both our customers and commercial goals.

Through supplier engagement, product approvals and continuous improvement initiatives, you'll help drive quality performance, reduce risk and deliver practical solutions that keep Screwfix competitive in an evolving market. Leveraging your auditing expertise and ISO 9001 experience, you'll champion best practice while fostering a culture of accountability, collaboration and continuous improvement.

What's in it for you?

• Discretionary annual bonus up to 20%

• 33 days' holiday (including bank holidays, 5 of which can be taken flexibly)

• Hybrid working with up to 2 days working from home

• Flexible start and end times around core working hours

• Buy More Holiday - eligible colleagues can boost their holiday allowance by up to one extra week

• EV Car Scheme in Partnership with Tusker - eligible colleagues can lease a brand-new or pre-loved electric vehicle

• Up to 14% employer pension contributions

• Life cover up to 4x your salary

• Health cash plan and discounted gym memberships (up to 25% savings)

• 20% discount at Screwfix and B&Q

Responsibilities

• Product Quality and Compliance: Ensure the quality, safety, and compliance of all products entering the business within specific allocated categories. This includes verifying that products meet UK and European Safety Standards, align with Screwfix's Quality Manual and Kingfisher policies.

• Supplier Audits: Conduct initial and recurring audits of suppliers against the Screwfix Supplier Audit document to ensure required levels of performance are achieved. Utilise ISO 9001 Lead Auditor training to implement best practices in auditing. Conduct continuous improvement audits to ensure that vendors are implementing best practices and meeting Screwfix's quality standards.

• Non-Conformance and Corrective Action Planning: Identify non-conformances during audits/ product approval and develop corrective action plans to address issues and prevent them from reoccurring. Monitor the implementation of corrective actions to ensure effectiveness.

• Product Approvals: Manage product approvals for new and existing products, ensuring they are suitable for Screwfix’s markets. Collaborate with Kingfisher Group and internal Commercial teams to assist in new product development and regulation compliance. Be responsible for product development and compliance for Banner Access to Sourcing (BATS) projects.

• Regulatory Compliance: Work cross-functionally to manage the implementation of amendments to regulations and product standards to ensure that all products Screwfix sells remain in compliance. Stay updated on industry trends and regulatory changes.

• Subject Matter Expert (SME): Act as the SME for the internal and external stakeholders, ensuring regulatory compliance of products.

• Documentation and Reporting: Maintain accurate records of audits, non-conformances, corrective actions and product compliance. Prepare detailed reports and communicate findings to relevant stakeholders.

Qualifications

• Experience of product regulation and compliance for both UK and EU markets, ideally in a large retail or consumer goods business.

• Auditing experience, ideally to an internationally recognised standard. ISO 9001 Lead Auditor training is desirable.

• Technical background with a level of product knowledge.

• Ability to prioritise and maintain workload to specific deadlines.

• Must be a team player, energetic and able to demonstrate good interpersonal skills with drive and self-motivation.

• Ability to communicate clearly and accurately.

• Flexible and adaptable with an eye for detail.

• Excel, Word, and PowerPoint knowledge are essential.

At Screwfix, Your Wellbeing Comes First:

Financial wellbeing

• Wagestream access to track earnings and save

• Access to the Kingfisher Share Scheme

• Colleague support fund

• Exclusive offers and discounts via our Hapi app

• Cycle-to-work scheme and savings on bikes

Every day benefits

• Career progression and development programmes

• Coaching and mentoring to help you thrive

• Access to wellbeing resourcing including PepTalk

• Support networks available

Recruitment Process

We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a call or Teams video for an informal chat about the role, and to see if we’re a good fit for you. From there you can expect a comprehensive process, with regular contact from the Talent Acquisition team who are always available, for any queries you may have.

We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you and why you feel that this is the opportunity that excites you.

Sustainability at Screwfix

We’re committed to building a better future for our community and our planet. That’s why we’re doing everything we can in six key areas: eliminating carbon emissions, reducing and recycling waste, sourcing responsibly, keeping products in use for longer, selling more sustainable products and providing sustainable packaging. We’re on a mission to put sustainability at the forefront of everything we do. Join us.

We’ve worked hard to create a culture of inclusivity and genuine community. We’re a company built on teamwork, and the best teams are ones in which everyone can share their view. Whatever your background, however you identify, you’ll be listened to, encouraged, and given the tools and training you need to get ahead. You’ll always know where you are with us. We’re open. We’re fair. And we believe in opportunities for everyone.

Please let us know at careers@screwfix.com if you need any additional support or adjustments when it comes to your application.

NO AGENCIES PLEASE #LI-Hybrid