Quality Assurance & Food Safety Supervisor

Position Title: Quality Assurance & Food Safety Supervisor

Reports to: Senior Manager, FSQA

Direct Reports: None

Salary: $70,000 – 80,000 per year

Hours of Work: Monday to Friday, 8:30 a.m. to 4:30 p.m. (Flexibility is required to support operational needs, training, investigations, audits, and employee engagement activities across shifts.)

Benefits: Comprehensive Health & Dental Benefits including LTD, Life Insurance, AD&D, Health Care Spending Account (HCSA), and Employee & Family Assistance Program (EFAP).

Vacation: 2 weeks' vacation per year plus 8 Wellness Days.

The Organization:

Wholesome Kids Catering is a leading childcare catering company whose purpose is to Nourish Lives by providing healthy, delicious, child-friendly meals and snacks to childcare centres and schools. Our talented, skilled and committed staff are passionate about providing healthy food and exceptional ‘surprising’ service to all of our customers. Tasty, child-focused menus reflect our successful ‘Eat Grow Thrive’ philosophy, which combines excellent nutrition with flavors and foods children love. We are a growing business committed to becoming the Dominant Brand in our industry, always working as trusted partners and living our culture which values integrity and delivering WOW for our customers, co-workers and communities.

The Role:

The Quality & Food Safety Supervisor is a hands-on, site-based technical leader responsible for supporting the implementation, maintenance, verification, and continuous improvement of Wholesome Kids Catering’s Quality and Food Safety Management System. This role reports to the Senior Manager, Quality & Food Safety.

Acting as the site’s subject matter expert, the Supervisor plays a key role in upholding HACCP integrity, ensuring prerequisite program effectiveness, supporting risk assessment activities, and contributing to verification, audit readiness, and compliance with regulatory, customer, and internal requirements. Decision-making authority is exercised within the scope of the role, with escalation to the Senior Manager as appropriate.

The Supervisor works cross-functionally with Operations, Sanitation, Maintenance, Supply Chain, and site Leadership to identify, assess, and mitigate food safety and quality risks. This includes supporting timely escalation, thorough investigation, and sustainable resolution of deviations.

While sanitation execution, staffing, and scheduling are managed by the Sanitation Supervisor, this role provides oversight through verification, monitoring, and system reviews to ensure sanitation outcomes consistently meet food safety, quality, and regulatory expectations.