Quality Assurance Manager

Job Description:

• Design and improve quality frameworks to ensure consistent

product quality and regulatory compliance.

• Supervise and mentor the QC team and supervisor, ensuring

adherence to quality standards and effective control practices
through guidance and training.

• Conduct comprehensive quality audits at all production stages

and coordinate internal and external audits to ensure compliance
and identify improvement areas.

• Monitor and analyze quality performance data daily and weekly,

oversee production to ensure standards compliance, address
deviations, and report findings with improvement
recommendations to the GM of Operations.

• Investigate quality issues, lead cross-functional teams to

develop corrective and preventive actions, and analyze daily
reports to maintain high standards in coconut shell briquette
charcoal production.

• Establish and update SOPs and quality control documents to

ensure consistency, best practices, and regulatory compliance.

• Collaborate with Production Manager and Chief Engineer to

integrate quality standards into manufacturing and support
continuous improvements.

• Lead quality improvement initiatives and projects, introducing

new technologies and methods to enhance product quality and
efficiency in charcoal briquette production.

• Oversee and resolve customer complaints by investigating

quality issues and implementing corrective actions to ensure high
customer satisfaction.

• Maintain detailed records of quality performance, audits, and

corrective actions for traceability and compliance.

• Collaborate with T&TD Coordinator to develop and deliver

training on quality standards, boosting team skills and compliance.

• Partner with production and engineering to test and validate

new processes and materials before implementation.

• Regularly review industry best practices and competitor

performance to set and adjust quality targets, while ensuring the
company complies with all relevant quality and safety regulations
in charcoal production.

• Prepare and present detailed quality performance reports to the

GM of Operations, highlighting achievements and areas for
improvement.

• Collaborate with Senior Purchasing and SC&L Manager to

ensure raw materials meet quality standards through regular
evaluations.

• Facilitate cross-functional meetings, mentor future leaders, and

align quality objectives with overall operational strategies and
organizational goals.

• Ensure proper calibration and maintenance of quality control

equipment to guarantee accurate measurement and testing results.

• Contribute to annual management reviews by presenting

quality data and recommending strategic initiatives aligned with
company goals.

• Conduct comprehensive reviews of the quality management

system, updating policies and procedures to align with industry
best practices and company goals.

Requirements and Qualifications:

• Bachelors degree in Chemical Engineering or related fields (e.g.,

Industrial Engineering, Materials Science, Quality Management).

• Minimum 5 years in production management or related manufacturing

roles, preferably in charcoal briquette or similar industries.

• Proficient in ISO 9001 implementation and compliance.
• Familiar with QMS, SPC, and Six Sigma.
• Skilled in Microsoft Office and data tools (e.g., Minitab, Power BI, SAP,

SPSS).

• Fluent in Bahasa Indonesia; English proficiency preferred.
• ISO 9001 Auditor or Lean Manufacturing certification is a plus.
• Willing to be based in Karanganyar.