Talentport
Quality Assurance Manager
Manages quality assurance at a food manufacturing plant in Gorontalo, Indonesia — establishing and maintaining Quality Management Systems, ensuring BPOM, Halal, and international compliance, leading audits and food safety programs, and overseeing the QA team across systems, control, and lab functions.
- Compensation
- Not disclosed
- Location
- Not listed
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- Qa
- Posted
Full description
Job Summary
Manage and oversee plant Quality Assurance operations to ensure the production of food-safe products that meet customer expectations. Ensure adherence to Quality, Food Defense, Integrity, Legality, and Quality Management systems.
Duties and Responsibilities
- Establish, implement, and maintain Quality Management Systems across the factory.
- Ensure compliance with BPOM, Halal, Other certifications, and other local regulations in Indonesia and internationally.
- Conduct internal and supplier audits; drive corrective and preventive actions.
- Lead food safety, integrity, and legality assurance programs.
- Resolve product complaints, handle non-conformances, and manage customer queries.
- Develop specifications for raw materials and finished products.
- Conduct regular reviews of policies and updates to align with international and Indonesian standards.
- Train and develop the QA team, with emphasis on local talent development.
Key KPIs
- Audit compliance scores
- Customer complaint closure rate
- Food safety incident rate
- Team training & certification completion
Person to Cover
QA Manager Systems Compliance, QA Manager Control, and QA Manager Laboratory
Working Conditions & Environment (Location)
Office premises and manufacturing plant at Gorontalo, Sulawesi, Indonesia.