Quality Assurance Supervisor

Job Purpose and Impact

The Quality Assurance Supervisor will lead a variety of food safety and quality assurance programs. In this role, you will supervise the audits and inspects processes that monitors food handling, storage and service operations to assure compliance with current food safety and quality regulatory requirements. You will lead and review the work of a team of analysts or inspectors that identify and evaluate the quality of raw materials, in process goods, procedures and operations.

Key Accountabilities

• Lead and maintain quality control systems and product or process verification systems, including sampling procedures and analytical tests to ensure all products produced meet food safety quality requirements.
• Provide overall leadership, development and talent management for direct reports, which may include forecasting resource needs, recruiting, hiring, performance management, training and budgeting.
• Review regulatory environment and develop response protocols in preparation for new or amended food safety legislation.
• Investigate food safety processes to ensure compliance and report noncompliance to management and governing bodies along with developing and implementing corrective action plans.
• Handling customer complaints
• Responsible for personnel decisions, performance and disciplinary actions for your direct reports. You will also spend time completing the same tasks as employees on your team.
• Other duties as assigned

Qualifications

Minimum Qualifications

• Bachelor's degree in a related field or equivalent experience
• Minimum requirement of 1 year relevant work experience. Typically reflects 3 years or more of relevant experience.

Preferred Qualifications

• Advanced computer skills (e.g., Microsoft Office Suite)
• One year of supervisory experience
• Experience in quality assurance, food safety, food manufacturing, auditing, regulatory or related field
• Previous project management experience
• Practical knowledge of plant manufacturing processes and operations.