Quality Manager

Quality ManagerEEI Manufacturing Services, Inc. | Clearwater, FL | Full-Time, On-Site

About EEI

EEI builds electronics for demanding customers where high reliability is critical. As an electronics manufacturing services (EMS) provider and a subsidiary of Impact ES, we manufacture printed circuit board assemblies (PCBAs), cable assemblies and complete box builds.

The Opportunity

We're looking for a Quality Manager to own our quality system and lead the team behind it. You'll be the voice of quality across the business: with our customers, on the production floor, and in the room when key decisions are made. You'll guide our ISO 9001 / AS9100 QMS and work closely with Engineering, Operations, Supply Chain and Program Management so that every assembly leaving our building is right the first time and on time.

This is a high-visibility leadership role with real influence over how we grow and how our customers see us.

What You'll Do

Lead the Quality Management System

• Own the development, implementation and continuous improvement of our QMS, keeping us fully compliant with ISO 9001, AS9100 and customer-specific requirements.

• Plan and lead customer audits, third-party surveillance audits and recertification audits.

• Run quarterly Management Reviews, bringing performance metrics, action registers, risk assessments and improvement plans to the leadership team.

Be the Face of Quality to Our Customers

• Serve as the primary point of contact for customer quality matters, including surveys, audits, complaints, corrective action requests and RCCA submissions.

• Ensure customer-specific and contractual quality requirements are met across the full product realization lifecycle.

Shape Decisions Before They Reach the Floor

• Provide quality review and approval at key gates: Purchase Order reviews, Contract Kick-Offs, Manufacturing Readiness Reviews (MRR), Engineering Change Orders (ECOs) and RMAs.

• Take part in daily production and shipping meetings to flag risks early and protect on-time delivery.

Build and Develop a High-Performing Team

• Lead, mentor and grow a team of Quality Engineers, Inspectors and Administrators.

• Set priorities, allocate resources and lead bi-weekly Quality Stand-Ups to review performance, share customer feedback and track corrective actions.

• Conduct annual performance reviews and support ongoing coaching and professional development.

Drive Continuous Improvement

• Monitor key quality metrics, analyze trends and drive effective corrective and preventive actions (CAPA).

• Partner across functions to solve problems at their root and continuously improve products and processes.

What You Bring

• Bachelor's degree in an engineering discipline, or equivalent experience

• 10+ years of progressive quality engineering experience in an EMS environment

• 5+ years in a quality management or supervisory role

• In-depth knowledge of IPC-A-610, IPC/WHMA-A-620 and J-STD-001 workmanship standards

• Subject-matter expertise in at least one core engineering discipline, with working familiarity across the others

• Experience working in ERP systems

• Strong leadership, communication, customer-facing and problem-solving skills

• S. citizenship required. This position requires access to ITAR and export-controlled information.

Nice to Have

• J-STD-001 certification with Space Addendum

• IPC-7711/7721 rework and repair knowledge

• ESD control program experience and best practices

• Deep AS9100 expertise (lead auditor experience a plus)

• Lean Six Sigma Black Belt

• Hands-on experience with APQP tools such as PFMEA and PPAP