A bachelor’s degree in social work/human services/related field or commensurate experience
1+ years of human services or direct services experience
Strong written and oral communication skills
Ability to prioritize competing priorities and make sound judgements
Ability to complete tasks while navigating frequent interruptions
Ability to deliver creative, resourceful solutions to unique challenges
Strong organizational and time management skills
Valid Driver’s License and reliable transportation
Ability to regularly attend in-person meetings
Flexibility to work outside of normal business hours when needed (excluding weekends)
Nice to have
Experience providing services to survivors of domestic violence and/or people experiencing homelessness
Fluency in a language other than English (ex. Spanish, Dari, Arabic, Vietnamese, Amharic, Mandarin)
Full description
Title: Rapid Re-Housing Case Manager (FT)
Level: Case Manager
Department: Domestic Violence Supportive Housing
Reports to: Senior Case Manager, DVSH
Salary Range: $52K-$56K
Location: Chantilly, VA
FLSA Status: Exempt
About Us:
Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County. Since the organization’s inception, we have adapted and grown to meet community needs, all while working in partnership with government and private partners and community members. Today, Shelter House is a successful and reputable organization of over 200 employees committed to preventing and ending homelessness and domestic violence. In the last year, our compassionate team of individuals changed the lives of nearly 2,000 individuals, half of which were children. Our Culture is built from our Core Values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment (iC.A.R.E.)
About the Role:
The Domestic Violence Rapid Rehousing Case Manager is a vital team member of the Domestic Violence and Supportive Housing (DVSH) program at Shelter House. The case manager supports survivors of domestic and sexual violence, stalking, and/or human trafficking who are experiencing homelessness as a result of fleeing abuse. This position is responsible for providing direct services by collaborating with survivors to identify and assess needs, facilitate connections to appropriate resources, and support survivors in increasing their safety and housing stability. The case manager uses their knowledge of housing opportunities and services in the community to assist survivors in obtaining and maintaining permanent, safe housing. In addition to support with housing identification, wraparound case management is utilized to provide families with connections to resources to address a variety of other needs such as legal, medical, and financial assistance. Case management services are provided in a client-centered manner driven by the survivor’s self-identified goals and with respect for self-determination.
How you will contribute:
Collaborate with clients to evaluate safety and social needs, housing history and barriers, financial management and budgeting, and develop and achieve individualized goals
Maintain a caseload of between 12-18 clients at a time, providing client-centered, trauma-informed services
Provide mobile advocacy services by regularly meeting with clients in a safe location in the community
Engage with clients to create individualized safety plans and educate clients on the dynamics of domestic violence
Rapid Re-Housing Case Manager at Shelter House (Chantilly, Virginia, United States) — aijobsearch
Identify resources to help clients increase their levels of physical and emotional safety
Assist clients in filing for protective orders and support clients with court accompaniment
Collaborate with clients to develop sustainable budgets and facilitate connections to financial literacy programs
Utilize the housing-first model to develop focused and individualized service plans
Provide housing search assistance to clients by identifying leads, assisting with applications, and attending tours
Establish relationships with local properties and landlords and advocate on behalf of clients
Educate clients on tenant rights and responsibilities and housing discrimination law
Coordinate the provision of monthly rental assistance and track all payments provided
Document all communication with clients in detailed case notes; ensure client files and data are regularly updated
Ensure services are implemented in accordance with agency philosophy, best practices, grant requirements, and all applicable federal, state, and local regulations
Partner with community providers and allied professionals to ensure the delivery of comprehensive, wraparound services
Participate in regular trainings, staff meetings, and one-on-one supervision meetings with the Senior Case Manager
Proficiently utilize Microsoft Office software as a part of day-to-day work requirements
Exemplify the Shelter House core values of (iCARE); Inclusivity, Collaboration, Accountability, Respect, and Empowerment
Perform other duties deemed necessary to support the program and agency
RequirementsRequired:
A bachelor’s degree in social work/human services/related field or commensurate experience
1+ years of human services or direct services experience
Strong written and oral communication skills
Ability to prioritize competing priorities and make sound judgements
Ability to complete tasks while navigating frequent interruptions
Ability to deliver creative, resourceful solutions to unique challenges
Strong organizational and time management skills
Valid Driver’s License and reliable transportation
Ability to regularly attend in-person meetings
Flexibility to work outside of normal business hours when needed (excluding weekends)
Preferred:
Experience providing services to survivors of domestic violence and/or people experiencing homelessness
Fluency in a language other than English (ex. Spanish, Dari, Arabic, Vietnamese, Amharic, Mandarin)
Physical Requirements:
Annual TB Test is required
Ability to sit or stand for long periods
Ability to lift items weighing 10-20 pounds
Benefits
Benefits:
Medical, Dental & Vision Insurance
401K contributions with a 4% employer match
13 Paid Holidays, 2 Floating Holidays and the opportunity to take your Birthday Off
Two Semi-Annual Team Building Events
Equal Employment Opportunity:
Equal Employment Opportunity Policy: Shelter House is committed to providing equal employment opportunity to all employees and applicants. All employment-related decisions will be made and carried out without regard to race, color, religion, national origin, ancestry, citizenship, age (over 40), sex, marital status, pregnancy, sexual orientation, gender identity, veteran status, disability unrelated to the individual's ability to perform his or her job or any other legally protected status. Shelter House will also provide reasonable accommodations to pregnant and qualified employees with disabilities to enable them to perform the essential functions of their job, and to employees with respect to their observance of their religious beliefs, in accordance with applicable law. Any job applicant or employee who would like or needs an accommodation may request an accommodation by contacting the Human Resources department.
Drug and Alcohol-Free Workplace Policy:
Drug-Free Workplace: Shelter House is committed to maintaining a drug-free workplace. Employment is contingent upon compliance with our Drug-Free Workplace Policy, which prohibits the unlawful manufacture, sale, distribution, dispensation, possession, or use of controlled substances or marijuana in the workplace. Additionally, all subcontracts and purchase orders over $10,000 must include provisions ensuring a drug-free workplace.