Receptionist

JOB SUMMARY: This position provides a wide variety of administrative and clerical tasks in support of all Capital Star programs, including the Quality Assurance/Total Quality Management (QA/TQM) system functions.

MINIMUM QUALIFICATIONS

Education

High school graduate or equivalent required.

Experience

Two (2) years general office experience required.

License or Certification

None.

Specialized Skills

Ability to interact and communicate both verbally and in writing with youth, other staff, physicians, families and the public;

Demonstrated proficiency with computers;

Demonstrated proficiency of Microsoft Word, Outlook and Excel;

Ability to type at least 50 words per minute on a computer;

Familiarity with medical/psychiatric terminology;

Demonstrated attention to detail;

Good organizational and time management skills;

Outstanding customer relations and phone etiquette;

Demonstrated ability to maintain accurate lists and error free documents;

Ability to drive to and from external agencies and Community Service office in personal vehicle;

Sufficient math skills to manage supply ordering, expense reports, and other responsibilities requiring mathematical precision.

PHYSICAL REQUIREMENTS

Ability to sit most of the working day.

Ability to lift up to 25 pounds.

POTENTIAL JOB HAZARDS

Potential for eye and wrist strain from computer screen and minor lacerations from paper cuts.

Repetitive movements – writing and typing.

Interaction with potentially assaultive youth.

DUTIES AND RESPONSIBIL IT IES

Essential Duties

Performs general clerical tasks for all agency programs.

Enters client information, reviews documents for completion/errors, and scans into Electronic Medical Records program.

Enters program generated outcome data into various systems and workbooks for aggregation and tracking purposes.

Manages completion of documents and maintains system to ensure completion of required documents.

Manages petty cash and gas and store credit cards, including distribution and reconciliation.