Receptionist - State Farm Agent Team Member

Benefits:

• Competitive salary

• Flexible schedule

**ROLE DESCRIPTION:
**Melissa Long Insurance and Financial Services is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a front desk receptionist.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.

• Manage appointment scheduling and office communications.

• Assist in handling incoming inquiries and maintaining customer records.

• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.

• Provide excellent customer service and follow up on customers needs.

• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.

• Communication and interpersonal skills.

• Organizational and multitasking abilities.

• Comfortable with engaging in sales conversations.

• Basic computer skills, including Microsoft Office and CRM systems.