Reconciliation and Billing Specialist

Key Responsibilities

• Scheme Billing Reconciliation - Reconcile network billing across all issuing accounts; validate fee categories, event codes, and charges against internal transaction and settlement data. Match daily clearing and settlement files, investigate variances with scheme representatives, and file formal disputes where required.
• Vendors Billing Reconciliation - Validate invoices from card issuing processors, personalization bureaus, and issuing vendors against contracted pricing and actual volumes. Identify pricing errors, tier misapplications, and contract non-compliance.
• Mandate & Program Management - Manage the full lifecycle of scheme mandates and enrolments (effective dates, renewals, fees, compliance). Maintain a register of active programs and execute opt-outs from non-value-adding auto-billing services.
• Reconcile Commission & Interchange - Reconcile commission, interchange, and revenue share statements against commercial terms and settled volumes. Audit fees for pricing accuracy; resolve underpayments, calculation errors, and missed cycles with acquiring partners.
• Billing Forecast & Trend Monitoring - Maintain rolling forecasts from historical trends, volumes, and fee schedules. Detect billing anomalies early, investigate root causes, and provide management with projected exposure against budget ahead of invoice receipt.
• Reporting & Controls - Prepare monthly variance reports covering exposure, disputes, and recoveries. Build reconciliation tools and dashboards (Excel/BI) to reduce manual effort. Coordinate with Finance on GL alignment and support audit and regulatory review.

Minimum Requirements

• Bachelor's degree in Finance, Accounting, Business, or a related field.
• Experienced in issuing/processing operations, payments finance, with direct exposure to scheme billing or settlement reconciliation.
• Working knowledge of scheme mandate structures, program enrolments, and fee governance for Mastercard, Visa, and American Express.
• Strong Excel skills pivot tables, lookups, large dataset reconciliation.
• Strong analytical and investigative skills, including transaction routing, authorization failures, and data mismatches.
• Strong written communication for dispute filing and vendor/scheme correspondence.
• Able to work independently and follow issues through to resolution with minimal supervision.

Preferred Requirements

• Prior exposure to acquirer commission or interchange reconciliation.
• Familiarity with tokenization billing (MDES, VTS), PCI and scheme compliance fee structures, and settlement/clearing cycles.
• Experience building reconciliation tools, trackers, or dashboards.
• Early career experience at a card issuer, processor, program manager, or payment service provider.