Referral Specialist Skilled Nursing Facility - NHC Centralized Referral Operation (CRO)

Referral Specialist for NHC - PRNNHC – National HealthCare Corporation is looking for aReferral Specialist to join our team. The Referral Specialist executes referral management process with all referral sources and all NHC Center locations.

National HealthCare Corporation is recognized nationwide as an innovator in the delivery of quality long-term care. Our goal is to provide a full range of extended care services, designed to maximize the well-being and independence of patients of all ages. We are dedicated to meeting patient needs through an interdisciplinary approach combining compassionate care with cost-effective health care services.

Are you a motivated individual who thrives in a high paced environment? Are you interested in assisting patients transition through healthcare? We would like for you to consider our opportunity to join the Centralized Referral Operation and carry out our vision of seamless transfers of patients from the acute care setting to post-acute care, one patient at a time. We transition patients from the acute setting to post-acute care, 34 Skilled Nursing Facilities (SNFs) and 19 Home Health Care agencies. We are located Pulaski TN adjacent to NHC HealthCare Pulaski.

As a Referral Specialist Skilled Nursing Facility, your duties will include managing multiple referral platforms, summarize patient referrals using medical terminology, collaborating between accepting SNF and referral source, and ensuring internal and external customers’ needs are met. You will be responsible for accurately completing referral workflows, data entry of referrals, and conversions of referrals to admissions.

If you are passionate about transitions in healthcare and excited about the opportunity to be a part of growing team, we would love the opportunity to meet you.

Preferred Qualifications:

• Experience: 1-2 years’ experience in healthcare setting including but not limited to case management, nursing, coding, billing, medical terminology etc.

Position Highlights:

• Enjoys a fast-paced environment

• Manage multiple accounts

• Problem solver and critical thinker

• Ability to manage both internal and external customer expectations

If you like more details, please contact Scarlett Harris, RN Director of Centralized Referral Operation – sharris@nhccare.com or 888-463-6642

The NHC environment is one of encouragement and challenge ... innovation and improvement ... teamwork and collaboration ... and honesty and integrity. All NHC employees are committed as partners, not only to the health of our patients but to the well-being of the communities we serve.

If you are interested in working for a leader in senior care and share NHC's values of honesty and integrity, please apply today and find out more about us at

We look forward to talking with you!

EOE