Regional Director- Western

The Department of Transitional Assistance (DTA) is seeking innovative leaders for the position of Regional Director. Our ideal candidate will plan, monitor, administer, and evaluate the performance of a group of local Transitional Assistance Offices and assist the Assistant Commissioner of Field Operations and Executive Staff in developing policy, procedure, information systems, personnel, and planning decisions to fulfill the mission of the agency. Western Region TAOs include Greenfield, Holyoke, Pittsfield, and Springfield.

DTA attracts people passionate about public service, who love to work in a fast-paced environment, and who are committed to diversity, equity, and inclusion.Duties and Responsibilities (these duties are a general summary and not all inclusive)\:

• Develop successful administrative strategies and effectively communicate the agency's goals, ideas, and concepts to the public, recipients, and employees.
• Conduct meetings and participate in panel discussions with local office management and staff and with community organizations to educate and inform them about Department policies and practices.
• Proactively develop resources that have not existed in the past, through exercising a high level of individual initiative and mobilization of the workforce.
• Encourage and support managers in the development and use of meaningful databases that track numerous local office functions and measure local office performance.
• Assist local office managers in their efforts to establish and expand our community service program.
• Collaborate with Central Office Employment Services Program (ESP) units and local DTA offices to enhance the workforce development system's responsiveness to the job preparation needs of DTA recipients, including review and input into the interagency planning process.
• Actively participate with the Commissioner and other members of the Executive Staff in the development of budgets and spending plans for Local Office Operations.
• Coordinate and monitor accurate and timely programmatic and administrative expenditures.
• Monitor and review for compliance, Internal Control Audits performed by DTA's Legal Division.
• Ensure that all activities involving staff are performed within the opportunities and constraints of existing labor relations agreements.
• Participate in the grievance process, at arbitration hearings, and Civil Service hearings.
• Participate in the design and development of policies and procedures concerning labor relations, work assignment, performance appraisal, and other administrative issues.
• Communicate clearly and concisely to local and regional area news organizations regarding DTA programs, recipient demographics, and application and caseload trends.

Preferred Qualifications\:

• Master’s degree in business administration or public policy.