Regional Manager Sales IAH

This role is pivotal in aligning the team’s efforts with organizational objectives while ensuring they have the tools and resources needed for success.

Key Responsibilities:

• Team Leadership:
• Provide guidance and support to the Sales Manager, Assistant Sales Manager, and Inside Sales Staff.
• Set clear objectives and monitor team performance against KPIs.
• Foster a culture of collaboration, accountability, and professional development.

• Strategic Oversight:
• Develop and implement regional sales strategies aligned with corporate goals.
• Monitor market trends and identify growth opportunities.
• Provide insights and feedback to upper management for strategic planning.
• Oversee and ensure compliance with all operational workflows.
• Conduct regular audits of booking, quoting, and customer service activities.
• Resolve high-level customer or operational escalations.

• Equipment Oversight:
• Ensure all staff have the necessary hardware (e.g., laptops, monitors, cell phones) and software tools.
• Coordinate with IT for procurement, upgrades, and troubleshooting.
• Maintain an inventory of equipment and ensure compliance with company policies regarding usage.

• Cross-Divisional Collaboration:
• Act as the primary liaison between the regional team and other departments (e.g., Route Management, IT, Accounting, Operations, HR).
• Work closely with the Sales Manager to address performance gaps and operational challenges.

• Performance Reporting:
• Compile monthly performance reports highlighting sales, customer service metrics, and operational efficiency.
• Present recommendations to optimize team output and customer satisfaction.

• What success looks like in the role:
• Team KPI achievement rates.
• Market growth within Area 1.
• Efficiency in resolving escalations.
• Uptime and functionality of staff equipment

Essential Requirements for the Position:

• Bachelor's degree in Business Administration, Sales, Marketing, Aviation, Logistics, or a related field is an advantage.Minimum 5 years of leadership
• Experience in sales, commercial operations, air cargo, airline operations, or a related industry.
• Strong leadership and decision-making capabilities.
• Strong knowledge of sales management principles, customer relationship management, and operational processes.
• Excellent analytical skills with the ability to interpret data, identify trends, and support strategic decision-making.
• Experience developing and implementing sales strategies and performance improvement initiatives.
• Strong organizational, planning, and multitasking skills with the ability to manage competing priorities.
• Experience managing customer escalations and complex operational challenges.
• Proficiency in Microsoft Office applications and familiarity with CRM and cargo management systems.
• Excellent communication, presentation, stakeholder management, and interpersonal skills.

Working Conditions:

• Full-time position
• The position is based in Houston, Texas.
• Occasional travel may be required within the assigned territory and for company meetings or business development activities.
• The position requires flexibility to support business needs across multiple locations and time zones.
• Regular office presence is expected, with availability to address operational or customer matters as required.
• The position holder must remain accessible through appropriate communication channels during business travel and critical operational situations.