Regulatory Compliance Manager
- Compensation
- Not disclosed
- Location
- Remote (United States)
- Work setup
- Remote
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 5+ years
- Category
- Legal
- Posted
Skills
Must have
- 5+ years in regulatory compliance, transportation compliance, healthcare compliance, safety/compliance operations, regulatory program management, or another regulated industry.
- A strong track record of hands-on compliance execution and program management, with the ability to move between detailed day-to-day work and broader cross-functional coordination.
- Experience across multiple states or jurisdictions is preferred; familiarity with transportation, healthcare, or other highly regulated environments and the systems and vendors used to support complia
- Able to read a regulation or agency requirement and translate it into a clear, repeatable operational process.
- Highly organized with strong attention to detail; keeps documentation audit-ready as a habit, not a scramble.
- Strong project management skills - able to manage multiple workstreams, deadlines, dependencies, and stakeholders at once while driving work through to completion.
- Systems- and process-oriented, with a natural inclination toward workflows, controls, trackers, automation, and repeatability rather than solving every issue manually.
- Strong cross-functional influence - able to drive timely follow-through across Operations, Recruiting, Legal, Product, drivers, and external vendors without necessarily having direct authority over th
- A clear, plain-language communicator who can explain compliance requirements to frontline operators, internal stakeholders, and regulators.
- Enjoys solving messy, ambiguous problems and takes initiative to improve how things work, not just keep them running.
- High integrity and strong risk awareness; pairs issue identification with proposed solutions, ownership, and next steps.
Full description
Reports To: COO
Pay Range: $85,000 - $105,000 + equity
Location: 100% Remote, minimal travel
About the role
Execute the Compliance Work Behind a Growing Multi-State Technology-Enabled Transportation Network
Onward is building the infrastructure that helps people reliably access healthcare, partnering with healthcare providers and transit agencies to deliver transportation across a growing network of regulated markets.
As we expand into new geographies and programs, compliance is increasingly critical to how quickly we can launch, how reliably we operate, and how confidently we can scale.
We're hiring a Regulatory Compliance Manager to manage and execute Onward's day-to-day regulatory compliance work across new and existing markets. This is a hands-on individual contributor role working closely with Operations, Legal, Recruiting, Product, Sales, and other teams to ensure regulatory requirements are understood, translated into operational processes, completed, and documented.
This role is best suited for someone who is highly organized, detail-oriented, and comfortable owning complex compliance work across multiple jurisdictions and programs. On any given week, that may mean researching requirements for an upcoming launch, submitting a regulatory filing, following up on an expiring driver credential, preparing audit documentation, or improving the systems and workflows we use to manage compliance at scale.
What you'll do
Market Launch & Regulatory Readiness
- Manage regulatory readiness for new-market launches from research through operational implementation, including applicable state, county, and local requirements.
- Identify company, driver, vehicle, training, screening, permitting, reporting, and other regulatory requirements and translate them into clear operational processes, owners, controls, and timelines.
- Coordinate applications, approvals, registrations, permits, and other launch requirements with Operations, Legal, Recruiting, Product, Finance, and other cross-functional teams.
- Maintain launch-readiness plans and drive multiple compliance workstreams, dependencies, and deadlines through completion.
- Identify potential compliance risks or launch blockers early and escalate unclear, high-risk, or legally sensitive matters to Operations, Legal, or leadership as appropriate.
- Ensure required compliance documentation, approvals, permits, registrations, and other launch dependencies are complete and organized before go-live.
Driver & Ongoing Compliance
- Manage ongoing driver and vehicle compliance across active markets, including insurance, vehicle registration, driver's license requirements, background checks, required training, screenings, and other market-specific requirements.