Relief Security Officer

Job Role: Relief Security Officer

**Working
Hours: **Zero hours

Pay: £14.45 per hour

Location: Gloucester Quays, St. Ann Way, Gloucester, GL1 5SH

**Reporting
to: **Operations Manager

Overview

An exciting
opportunity has arisen at Anchor Group Services, for an experienced security officer to join our established security team based at Gloucester Quays as a Relief Security Officer.

You will be responsible for conducting regular patrols
throughout the shopping centre, monitoring activity to ensure a safe and secure
environment for all visitors and staff.You will respond promptly to
incidents, liaise professionally with members of the public and site
management, and maintain accurate records in line with operational procedures.
A strong presence, attention to detail, and commitment to upholding site security
standards are essential.

As a Relief Security Officer, you will be required to support the site security team by being flexible and reliable to cover shifts as required, this includes a variety of days, nights, evenings, and weekend shifts. This is a highly active role that requires officers to maintain a visible presence across Gloucester Quays for the majority of their shift. Applicants must be comfortable spending long periods on their feet and carrying out regular patrols throughout the centre, with officers typically completing over 30,000 steps per day.

There is also the potential for this position to lead to a full-time opportunity for the right candidate, subject to business requirements and successful completion of the probationary period.

**Duties
include:**

• Protecting the

client’s property, people and/or assets by providing security services in
direct accordance with the sites published Assignment Instructions (AI’s) and
site-specific procedures

• Preventing

losses and damage by reporting irregularities; informing offenders of policy
and procedures

• Preventing

and escalating incidents in a timely, accurate and appropriate manner to the
Control Room/ Shift Manager/Operations Manager/Emergency Services as
appropriate for serious incidents

• Operating

and monitoring site CCTV equipment

• Completing

reports by recording observations, information, occurrences, and surveillance
activities

• Maintaining

organisation's stability and reputation by complying with legal requirements

• Contributing

to team effort by accomplishing related results as needed

• Acting as a

first line support to customers and visitors to site, providing a professional
and friendly service

• Understanding

the needs of our customer, respond accordingly to customer queries and requests
and take appropriate action

• Maintaining

professional conduct at all times

Requirements

• Essential: Valid SIA Door Supervisor (DS) Licence

• **Essential: Full 5-year employment checkable history

• Desirable: Valid CCTV Licence

• Customer service experience and confidence to handle

conflict in a correct manner

• Flexible to meet the job requirements

• Excellent communication skills both written and verbal

• Smart appearance and be well-groomed

• Reliable and punctual

• High level of enthusiasm and passion

• Ability to work in a fast-moving environment

Benefits

• Access to a range

of nationally recognised courses to help further your career, via the Anchor
Academy

• Access to SIA and

First Aid training at discounted rates, with financial support available

• Auto Enrolment

Pension (if earnings reach the minimum requirement for auto-enrolment)

• Stream -

access to pay as you earn it

• Cycle to Work

Scheme Available

• Full uniform

provided

• Free Employee

Assistance Programme 24/7 including access to counselling

• Hospital

Saturday Fund

• Reward and

Recognition awards

• Free on-site parking​

What’s Next?

If you would like to be considered for
this position, APPLY NOW and we will be in touch.

Other companies may call this role: Security
Officer, Security Guard, Security Personnel, Protection Officer, Loss
Prevention Officer, Security Specialist, Safety Officer, Security Coordinator,
Security Analyst, Asset Protection Officer, Security Operations Officer,
Security Risk Officer, Facilities Security Officer, Protection Officer,
Workplace Safety & Security Officer, SIA Security Officer, Security
Enforcement Officer

Within commuting distance of: Gloucester, Cheltenham, Stroud, Tetbury, Cirencester, Churchdown, Painswick, Fairford, Evesham, Chipping Sodbury, Malmesbury, Wickwar, Naunton, Northleach, Bibury, South Cerney, Great Malvern, Mangotsfield, Kingswood, Castle Combe, Chepstow.