Full description

🇳🇱 Dutch-Speaking Customer Support SpecialistAbout the Role

We are looking for a Dutch-speaking Customer Support Specialist to join an international support team based in Athens. In this role, you will assist customers via phone, email, and chat, providing high-quality support, resolving inquiries, and ensuring customer satisfaction.

This is a great opportunity to build a career in a multicultural environment with full training and long-term development prospects.

Key Responsibilities

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Provide support and guidance to customers in Dutch and English

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Handle inquiries through email, chat, and phone

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Identify and resolve customer issues effectively

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Maintain accurate customer records and documentation

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Deliver a professional and friendly service experience

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Collaborate with internal departments when needed

Requirements

✅ Native or fluent Dutch

✅ Good command of English

✅ Excellent communication and problem-solving skills

✅ Customer-oriented mindset

✅ Ability to work rotational schedules including weekends

Benefits

14 salaries per year

(12 monthly + Easter bonus + Summer/Christmas split bonus)

Private Health & Life Insurance

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Performance bonus (according to project policy)

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Full, paid training provided

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Opportunities for internal growth and career development

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Supportive multicultural working environment

Contract & Work Model

Permanent contract

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40h per week (8h/day, 5 days/week)