Remote Legal Intake Specialist - LATAM
Processes client legal intake documents and data for a law firm, handling remote intake tasks from Mexico City using standard office software.
- Compensation
- Not disclosed
- Location
- Mexico City
- Work setup
- Remote
- Seniority
- Not specified
- Employment
- Full time
- Experience
- Not specified
- Category
- Administration
- Posted
Full description
Who We Are
At Moaddel Law Firm, we are committed to providing compassionate, strategic, and aggressive legal advocacy for immigrant families. With decades of experience serving Latino communities throughout California, we understand that every case represents a family’s future, not just a legal matter. We are driven by results, purpose, and a deep commitment to the communities we serve.
The Opportunity
We are seeking a driven and bilingual (Spanish/C1 English) Remote Legal Intake Specialist to join our growing team from LATAM. As an Intake Specialist you will evaluate calls from our Call Center and are the first point of contact for immigration clients seeking remedies. This role includes structured onboarding, continuous training, and clear opportunities for growth within a high-performance environment. Join our winning team of Specialists!
With a consultative approach, you will evaluate leads, assess case eligibility, and guide families through the decision to move forward with our firm. This is a high-energy, metrics-driven phone sales role that rewards empathy, persistence and a commitment to excellent sales performance. *Hiring Bonus for experienced Legal Intake Specialists*
Compensation & Benefits
Moaddel Law Firm offers competitive hourly compensation of $8 USD per hour, along with performance-based monthly bonuses. Remote Intake Specialists have proven earning potential through our generous incentive plan..
Work Setup
- Fully remote role.
- Full time position.
- Monday through Friday, 8:30 AM – 5:30 PM PST.
- Weekend availability required.
What You’ll Do
- You will evaluate calls from our Call Center and are the first point of contact for immigration clients seeking remedies.
- Conduct high-volume outbound and inbound outreach (50+ calls daily).
- Qualify leads and identify viable opportunities.
- Convert inquiries into consultations and retain clients through effective sales techniques.
- Build trust with clients while handling sensitive and high-stakes situations.
- Maintain accurate records in CRM systems and sales pipelines.
- Meet and exceed daily, weekly, and monthly sales targets.
- Collaborate with internal teams to improve client experience and conversion rates.
- Uphold firm standards with professionalism, urgency, and empathy.