Global Channel Management, Inc
Remote Senior Systems Analyst
Remote Senior Systems Analyst providing production support for enterprise-wide critical applications: triaging user-reported IT issues, performing root cause analysis, building monitoring dashboards, and joining an on-call rotation. Core stack includes Java/Spring, microservices with containers and cloud, Windows/Linux, and tools like Splunk, Dynatrace, and Grafana.
- Compensation
- Not disclosed
- Location
- Lewisville, TX, United States
- Work setup
- Remote
- Seniority
- Senior
- Employment
- Not specified
- Experience
- Not specified
- Category
- Business analysis
- Posted
Skills
Must have
- 3+ years supporting enterprise-wide critical applications in a fast-paced environment
- 3+ years development/support experience in Java using Spring Framework
- 3+ years development/support experience with microservices using containerization and cloud technologies
- 3+ years working with Windows and/or Linux operating systems
- Experience with database CRUD operations for problem solving, reports, and restarting jobs
- Experience with monitoring and alerting tools such as Splunk, Dynatrace, or Grafana
- Proficiency in troubleshooting and root cause analysis (RCA) of complex technical issues
Nice to have
- Experience with enterprise Content Management (ECM) systems, Mobius preferred
- Experience with containerization and OpenShift
- Experience with scripting and automation (Batch, Postman, or PowerShell)
- Experience with ITIL applications such as ServiceNow
- Proficiency with webserver technology, Apache Tomcat preferred
- Experience with network load balancing such as F5
- Ability to handle complex operational tasks and recommend processing and technology changes
- Ability to work with multiple business and IT partners in a production support and/or development role
- Detail oriented and collaborative
Full description
Remote Senior Systems Analyst needs 3 or more years experiencing supporting enterprise wide critical applications in a fast paced environment
Remote Senior Systems Analyst requires:
- 3 or more years Development\support experience in Java using Spring Framework platform
- Locations; NJ, NY, TX, NC, IL
- 3 or more years Development\support experience in Microservices using containerization and cloud technologies.
- 3 or more years working with Windows and/or Linux Operating Systems
- Experience Database CRUD operations for problem solving, reports and restarting jobs
- Experience with monitoring and alerting tools such as Splunk, Dynatrace or Grafana
- Proficiency in troubleshooting and root cause analysis (RCA) of complex technical issues.
Preferred Skills:
- Experience with enterprise Content Management (ECM) Systems - Mobius preferred
- Experience with containerization and OpenShift
- Experience with scripting and automation - ie Batch, Postman, or Powershell
- Experience with ITIL applications such as ServiceNow
- Proficiency with Webserver technology, Apache Tomcat preferred
- Experience with network load balancing such as F5
- Ability to handle complex operational tasks and recommends processing and technology changes
- Ability to work with multiple business and IT partners in a production support and/or development role
- Detailed oriented and collaborative
Remote Senior Systems Analyst duties;
- Work on Production issues and to provide timely diagnostics, recommendations and resolution.
- Interface with upstream and downstream applications and business operations teams on issues and problems.
- Identify areas of improvement in end user support, implementing automation and monitoring
- Able to interpret and appropriately triage IT issues reported by users
- Create monitoring dashboards and individual monitoring tests to ensure timely notification of production issues
- Learn new technologies as requested
- Participate in an on-call rotation and respond to after hours issues as needed.
-