Research Director, IT Financial Management

Position Purpose

The ITFM (IT Financial Management) practice helps IT leaders around the world answer a hard question with evidence: how does our technology spend compared to our peers, and where should we improve? As Research Director, you own the delivery of Infotech's flagship IT Spend and Staffing Benchmarking service - the engagements that put that evidence in front of CIOs and CFOs.

You will provide experience-based benchmarking insight and guidance that helps IT leaders drive measurable results, maintaining an active pulse on the needs of Members located globally and staying current on industry developments so you can deliver exceptional service across calls and benchmark engagements - in collaboration with analysts, Research Directors, and colleagues across the Research Division.

This is a senior, client-facing advisory role. While it is not a formal people-management position, you set the standard the wider ITFM analyst team works to, and your judgment shapes how the benchmarking service itself evolves.

Our promise to you

You will work for a rapidly growing company that understands the importance of supporting employees through flexibility, inclusiveness, learning and development, internal career mobility, measurement of the Employee Experience and actioning on employee feedback, and building strong relationships.

What you will do, includes, but not limited to:

Lead ITFM Benchmarking engagements

• Lead and deliver ITFM’s flagship offering - IT Spend and Staffing Benchmarking engagements with analyst support.

• Act as a trusted guide for C-suite clients in IT Financial Management, sharing insight on how to manage costs better and lessons from their industry on improving IT’s cost-to-value through benchmarking.

• Improve the benchmarking service through your expertise — new ways of representing data and new opportunities to enhance the insights delivered.

• Keep a pulse on industry trends and best practices in your areas of expertise, contributing ideas that shape the benchmarking service.

Cross Departmental Collaboration & Support

• Support Call Advisory, Workshops, and Global Services teams by advising peers on IT Spend and Staff Benchmark research and analysis as needed.

• Provide subject-matter expertise and feedback to other Research Division teams and to partnering divisions — Sales, Public Relations & Marketing, and others — as needed.

• Design and build high-quality keynote and other presentations and deliver them successfully as needed.

Practice & Analyst Development

• Contribute to and help with own benchmarking methodology, mapping standards, and delivery toolsets, working with Research Directors and the Practice Lead.