Restaurant Manager - 5 OClock Somewhere

At Ko-Kwel Casino Resort, we know the best experiences start with a warm welcome. Whether you're arriving for a relaxing getaway or clocking in for your shift. Here, hospitality is personal, teamwork is real, and people genuinely look out for one another. When you join our team, you're stepping into a workplace where you can learn, grow, and take pride in creating memorable moments across the entire property. We bring energy, heart, and professionalism to everything we do, by building not only unforgettable guest experiences, but a workplace we're proud to call our own.

Be part of a team that's shaping one of the premier destinations for gaming and hospitality. A place where guests and team members alike feel right at home on Oregon's beautiful southern coast and beyond.

Why this job matters

The Restaurant Manager is the driving force behind an exceptional food and beverage experience. This role creates seamless, memorable moments for hotel guests and local patrons alike by leading front-of-house operations with energy, creativity, and strong cross-department collaboration. By partnering closely with the Front Office, Sales Department, Kitchen Leadership, and culinary team, the Hotel Restaurant Manager ensure that every guest interaction, from casual dining to catered events, reflects high standards of hospitality, service, and operational excellence. This role plays a key part in maximizing revenue, strengthening guest loyalty, and elevating the overall hotel experience.

What you bring to the table

• Maintain a safe, clean, and welcoming environment for guests and team members; promptly report and address safety concerns.

• Lead and oversee high-energy Food & Beverage operations across all restaurant and bar service areas, including indoor dining, bar spaces, culinary service, kitchen stewarding, outdoor areas, pool service, and deck seating.

• Create and maintain a vibrant, welcoming atmosphere that encourages repeat patronage and strong guest loyalty.

• Develop programming and initiatives that energize guest engagement in all F&B areas.

• Partner with Sales to coordinate catering and banquet events, ensuring smooth execution from planning through service.

• Review and implement Banquet Event Orders (BEOs) and ensure effective communication across departments for a seamless guest experience.

• Recruit, schedule, train, and develop front-of-house team members, and provide oversight of culinary staffing and leadership to uphold service, food quality, and brand standards.

• Monitor guest feedback and resolve concerns quickly and professionally.

• Evaluate menu performance and collaborate with the culinary management team on all menu updates, additions, and price changes.

• Oversee beverage ordering, inventory management, and cost controls while maintaining appropriate par levels.

• Oversee kitchen operations through the Executive Chef and culinary leadership team to ensure adequate supplies, consistent food quality, and smooth daily operations.

• Support marketing and social initiatives in partnership with Sales to increase visibility and guest engagement.

• Build and maintain a strong guest database for continued outreach and relationship-building.

• Ensure compliance with all responsible alcohol service standards, safety regulations, and company policies.

• Collaborate with the culinary management team on menu planning and pricing decisions, balancing guest expectations, quality, and profitability.

• Conduct regular huddles with front-of-house and back-of-house leadership teams to communicate priorities, service expectations, and operational updates.

• Personally train and onboard all incoming Food & Beverage leaders to ensure a consistent understanding of company standards and operational expectations.

• Review and approve all culinary team schedules in coordination with Kitchen leadership.

• Circulate throughout Compass Five O'Clock Somewhere dining areas, bar, and kitchen, providing direction, support, and motivation to team members.

• Develop and follow opening and closing procedures for bar and restaurant operations, including cashiering and stewarding responsibilities.

• Complete and maintain performance evaluations for all Food & Beverage leaders in accordance with the standards established in their job descriptions.

• Jump in whenever needed to support the team and maintain smooth, profitable operations. (other duties as assigned).

Must-haves, nice-to-haves, and maybe some bonus points

• Friendly and approachable attitude that helps guests (and the team) feel welcome and cared for every day.

• Confident, service-driven leader who creates an engaging and welcoming atmosphere for Guests and team members.

• Minimum of three (3) years of high-volume restaurant management experience in a fast-paced environment.

• Strong ability to manage multiple priorities, meet deadlines, and handle challenging situations professionally.

• Proven leadership skills with experience training, coaching, and developing team members.

• Proficiency in Microsoft Office applications (Word, Excel, Outlook).

• Strong communication skills with the ability to articulate clearly and effectively across departments.

• Detail-oriented with strong organizational and operational oversight abilities.

• Must possess and maintain a valid Oregon OLCC Alcohol Service Permit and ServSafe Manager Certification prior to the first day of employment, along with any other legally required permits or certifications.

• Occasional travel for training or business needs may be required.

• Must pass and remain in compliance with Coquille Gaming Commission background check and drug free workplace policies.

• Comfortable communicating clearly and positively with both guests and teammates.

Physical stuff to know

We've included the typical physical parts of the job here. If you need an accommodation to do the work, just let us know-we're here to support you. You'll need to be available to work weekends, holidays, and evenings based on business needs. During service periods, you'll be on your feet for extended periods; standing, walking, reaching, bending, and lifting. This role requires the ability to lift up to 50 pounds occasionally, move throughout multiple dining areas, and maintain awareness in fast-paced, sometimes noisy environments. Clear communication, focus under pressure, and sound decision-making are essential. This is a quick summary of the main duties and requirements-it might not cover everything you could be asked to do.

Ko-Kwel Casino Resort is owned by the Coquille Indian Tribe. Team members are eligible for a comprehensive health care benefit, generous time off policy, 401-K retirement with 4% company match and other benefits.