Restaurant Supervisor-Ten Lounge

WALK-IN WEDNESDAY

Interview on the spot!
Every Wednesday from 12 PM - 2 PM
2500 E. Devon Ave | Des Plaines , IL 60018
Free Parking / Free Shuttle from the Rosemont Blue Line Station

Job Functions:

• Responsible for supervising the activities of all F&B Team Members during a shift, ensuring all functional job duties are performed according to established company policies.

• Ensures all guests are served in a prompt, professional, and courteous manner. Builds relationships with guests and leads his/her team members to deliver superior service to our guests.

• Ensures proper staffing for forecasted volume and budgetary guidelines.

• Possesses excellent conflict resolution skills. Communicates any problems or concerns to Manager or other departments as needed.

• Cultivates and enforces company and department policies and procedures. Notifies and trains team members on any changes in policy and procedure.

• Maintains thorough communication between shifts.

• Works well as a team with leaders within Food & Beverage and throughout the property to ensure proper communication.

• Properly and thoroughly completes all administrative responsibilities required in his/her role.

• Monitors business levels and adjusts staffing levels as necessary to ensure all beverage outlets are staffed appropriately.

• Assists trainers in properly training new team members.

• Assists team members in their duties as needed.

• Maintains a constant awareness of services, promotions, and events offered at Rivers and communicates this information to all team members.

• Maintain high sanitation standards and ensures all Board of Health regulations are adhered to.

• Maintains sufficient materials and products in the work location.

• Understands that this is a 24-hour responsibility and is accessible at all times.

• Sets high standards by complying with all departmental rules, policies, and procedures.

• Ensures that all Team Members are treated in a fair and consistent manner.

• Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy.

• Attends all Management training sessions and seminars as prescribed.

• Performs any other duties as specified or assigned by the Director or any member of the Executive Management.

Job Requirements:

• Possesses complete knowledge of all procedures related to the job.

• Must possess outstanding interpersonal communications skills to effectively interface with guests, supervisors, and team members.

• Three to five years’ experience in the hospitality field, preferably in beverage operations and/or gaming, with at least 1 year supervisory experience or equivalent training.

• Must have successfully completed and maintain certification in “Serv-Safe”(Food Sanitation Management) and Responsible Alcohol Training within 120 days of employment.

• Adequate knowledge of beer, wine, and spirit offerings and industry trends is required.

• Must be able to use a computer and fluent in Microsoft Office applications.

• Must be able to understand and communicate Material Safety Data Sheets to all team members.

• Must be able to lift at least twenty pounds at one time.

• Must be able to stand and walk for long periods of time, as well as bend, stoop, and twist.

• Must possess a cooperative, helpful, and friendly nature.

• Ability to successfully fulfill the pre-employment process and maintain all licensing requirements.

• Ability to work flexible shifts, hours, and days of the week, including holidays and weekends.

Perks that Work!

• Medical, Dental, Vision, and Life Insurance

• 401K – 4% match to 5% Team Member Contribution

• $1 Daily Meals

• Earn up to 18 Days of Paid Time Off Your First Year

• Free Shuttle from Rosemont’s Blue Line Station

• Free Parking On-Site

• Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren

• Tuition Reimbursement

• Fitness/Gym Reimbursement

• Community Volunteer Opportunities

• Leadership Training & Career Advancement Programs

• Team Member Exclusive Discounts