Retail Fragrances Sales Specialist - Prada/YSL, Queens Center - Full Time
- Compensation
- Not disclosed
- Location
- Elmhurst, NY, United States
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Part time
- Experience
- 1+ years
- Category
- Sales
- Posted
Must have
- High School Diploma or equivalent required.
- 1-2 years related experience
- Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
- Resourceful and able to adapt quickly to changing priorities.
- Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities.
- Proven ability to engage customers with warmth and expertise, assess needs, and recommend products that enhance the shopping experience.
- Strong selling skills with a focus on achieving sales goals, building loyalty, and acquiring new customers.
- Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Full description
Be part of an Amazing Story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
The Fragrance Selling Specialist (FSS) is responsible for providing professional services to customers by selling and demonstrating fragrances and related items and completing transactions through the POS, as well as contributing to the success of the department. The colleague is also responsible for fulfillment and performing other duties as necessary. In this role, colleagues engage customers with personalized fragrance recommendations that reflect their style, mood, and preferences, creating a welcoming and inspiring experience. They demonstrate and sell fragrances through strong product knowledge, including notes, layering techniques, and usage, building confidence and trust with each customer.
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
Access the full menu of benefits offerings here.
What You Will Do
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Provide exceptional customer service in all aspects of total store and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.
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Explain and demonstrate use of fragrances through actual application or card application