FIGS
Retail Sales Associate
- Compensation
- Not disclosed
- Location
- Aventura, Florida
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Full time
- Experience
- Not specified
- Category
- Sales
- Posted
Skills
Must have
- Previous retail and/or stockroom experience with a focus on customer service.
- Strong interpersonal skills and the ability to communicate effectively with customers and team members alike.
- Ability to unpack, organize, and lift inventory (5-50 lbs) and walk an average of 12,000 steps per shift.
- Basic computer skills, retail math knowledge, and experience with POS systems (Shopify preferred).
- Action-oriented, detail-focused, and able to manage multiple tasks in a fast-paced environment.
- All employees are expected to be available to work “Black Friday” (the day after US Thanksgiving) and from the second week of December (the start of the second week in period 11) until the end of the
Full description
FIGS is looking for an 100% awesome, capable, experienced Community Hub Associates. As a Community Hub Associate, you will represent the FIGS brand, blending customer service with essential back-of-house operations to create a seamless shopping environment. Reporting to the Community Hub Store General Manager, you’ll work on both the sales floor and in the stockroom, supporting our holiday season with a commitment to excellence.
What you’ll do:
- Customer Engagement
- Greet and assist customers, offering product knowledge and guidance on FIGS’ styles, colors, and sizes to meet their needs.
- Share FIGS’ brand story and mission with visitors, fostering a connection with our healthcare-focused community.
- Support customer transactions including purchases, returns, and exchanges; assist with online orders placed in-store.
- Collaborate in planning and executing in-store events and initiatives to engage our customer community.
- Sales Support and Inventory Management
- Organize and maintain the sales floor to reflect FIGS’ standards, ensuring products are well-stocked and displayed beautifully.
- Manage back-of-house tasks such as receiving, inspecting, and organizing inventory, and ensure the stockroom is efficient and orderly.
- Assist with regular inventory counts, identify replenishment needs, and communicate these to the leadership team.
- Operations and Safety
- Adhere to store safety protocols and support a safe, secure environment for team members and customers.
- Report potential issues or inventory concerns to management.
Qualifications:
- Previous retail and/or stockroom experience with a focus on customer service.
- Strong interpersonal skills and the ability to communicate effectively with customers and team members alike.
- Ability to unpack, organize, and lift inventory (5-50 lbs) and walk an average of 12,000 steps per shift.
- Basic computer skills, retail math knowledge, and experience with POS systems (Shopify preferred).
- Action-oriented, detail-focused, and able to manage multiple tasks in a fast-paced environment.
- All employees are expected to be available to work “Black Friday” (the day after US Thanksgiving) and from the second week of December (the start of the second week in period 11) until the end of the holiday season.
Other must haves:
- Knows how to have fun and boost positive vibes
- Comfortable in a fast-paced, ever changing environment