Retail Security Officer - Wynnum & Cleveland

Retail Security Officers – Wynnum & Cleveland
We’re on the lookout for reliable and professional Retail Security Officers to join our team across busy retail sites throughout the Redlands Coast, including Cleveland Central and Wynnum Plaza.
$1,500 retention bonus payable after successful completion of probation.
Full-time and Part-time opportunities available
Rosters
Wynnum - Full-time (38 hrs/week)
Week 1

Monday: 07:30 - 16:00

Tuesday: 15:00 - 22:30

Thurs-Fri: 07:30 - 15:00

Week 2

Tuesday: 07:30 - 15:00

Wed-Thurs: 15:00 - 22:30

Saturday: 07:30 - 18:00

Sunday: 07:30 - 19:30

Cleveland - Part-time (24 hrs/week)

Friday: 15:00 - 21:30

Saturday: 14:30 - 21:30

Sunday: 14:30 - 18:30

Monday: 15:00 - 21:30

What you'll do

Deliver friendly, professional customer service

Maintain a visible security presence to deter theft and ensure safety

Conduct patrols and monitor CCTV for suspicious activity

Respond to incidents, emergencies, and medical situations

Apply First Aid and CPR when required

Control access to restricted areas and loading docks

Resolve conflict using calm de-escalation techniques

Complete accurate incident reports and security documentation

What we're looking for

Current QLD Security Licence with Crowd Control function

Current First Aid & CPR certificates

Strong communication and customer service skills

Ability to work independently

Professional presentation and high level of integrity

Availability to work the advertised roster

Driver's Licence and reliable transport (preferred)

What we offer

Full-time and Part-time opportunities

Work close to home across the Redland Bay area

Stable, long-term employment with a leading security provider

Full professional uniform provided

Paid training and ongoing career development

Supportive and inclusive team culture

About Trident
Trident Services Australia is an industry leader in integrated cleaning and security services across retail centres and airports nationwide. Our people are at the heart of what we do, and we pride ourselves on delivering proactive, professional, and client-focused services.
We welcome applicants from all backgrounds, including Aboriginal and Torres Strait Islander peoples, culturally diverse communities, and LGBTIQ+ candidates.
To be eligible, an employee must successfully complete a minimum of six (6) months of continuous service at the specific site for which the incentive applies.