Retail Supervisor (Luxury Fashion)

We are seeking a dedicated and experienced Retail Store Supervisor to lead our dynamic team. If you have a passion for retail, exceptional leadership skills, and a strong commitment to delivering excellent customer service, this opportunity is for you.

Responsibilities:

• Overseeing salespeople, cashiers, shelf stockers, and other employees.

• Managing finances and preparing an annual budget.

• Keeping records of expenditure, sales figures, and employee performance.

• Evaluating the supply and availability of stocks, and profit-margins.

• Implementing measures to avoid stock damages, theft, and wastage.

• Monitoring shelve stocks and product displays, and the general appearance of the store.

• Investigating market trends and offering products that would appeal to customers.

• Addressing customers' requests, comments, and complaints.

• Motivating employees to achieve targets.

• Training new staff members and scheduling shifts.

Requirements:

• Proven experience as a supervisor or team leader in a retail environment.

• Strong leadership and interpersonal skills.

• Excellent communication and customer service skills.

• Proficient in using point-of-sale (POS) systems and other retail software.

• Flexibility to work evenings, weekends, and holidays as required.

Join our team and contribute to the success of our retail store. We offer a competitive salary, opportunities for growth, and a positive work environment.

Please note that only shortlisted candidates will be contacted for further steps in the selection process.