Revenue Operations Specialist
- Compensation
- Not disclosed
- Location
- Angeles City, Pampanga, Philippines
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 3+ years
- Category
- Sales
- Posted
Skills
Must have
- Tertiary qualifications or equivalent experience
- Good understanding of computer systems (hardware, software, and applications), mobile devices, and other tech products
- Excellent problem-solving and logical aptitude
- Analytical Mindset
- Excellent written and verbal communication skills
- Understanding of networks, databases, and other technology
- Work experience in technical writing of software documentation
Nice to have
- Basic SQL, Python or scripting
- Experience supporting sales teams across multiple regions or time zones, including North America
- Background in proptech, property management or facilities software
- Experience with website visitor identification and intent data
Full description
About Shore360:
Shore360 is a 100% Australian-owned BPO firm based in the Philippines, providing customized staffing and administrative support for international companies, handling recruitment, HR, IT, and office facilities so clients can focus on core business, offering transparent pricing, dedicated teams, and flexible setups.
About MYBOS
MYBOS is building management software used by building managers, facility managers and strata teams to run their buildings day to day: work orders, assets, residents and compliance in one place. We're based in Sydney and growing in Australia, the US and Canada.
The role
We're hiring a Revenue Operations Specialist to own the systems, data and automation behind our sales and marketing engine. You'll keep HubSpot clean and trusted, build the workflows that move leads to the right rep fast, and use AI tools to take manual work off the team's plate.
You'll report to the Head of Marketing and work closely with sales, customer success and leadership. Much of our stack is already in place. This role is about making it work harder: optimising what we have, fixing what slows the team down and adding AI where it saves real time.
This isn't an order-taker role. We want a strategic thinker who questions how things are done, spots what's missing and comes to us with recommendations, not just completed requests.
What you'll do
- Own and optimise our existing HubSpot setup as the single source of truth: properties, pipelines, lifecycle stages, permissions and data hygiene, including finding and merging duplicate contacts, companies and deals
- Review and optimise our existing workflows for lead routing, assignment, reassignment and follow-up across our regions
- Make sure every lead gets followed up: track response times and untouched leads, flag gaps to sales managers, and keep records clean as they move through the pipeline
- Test the free trial process end to end and make sure it's followed: every sign-up tracked in HubSpot, routed to the right rep and followed up on time
- Map the white space in our markets, the accounts and buildings we're not yet working, and make sure every one is assigned to a sales rep
- Refine lead scoring and MQL/SQL definitions with sales and marketing, then keep them honest
- Build the best contact and account data in our industry: enrich and deduplicate it through Apollo, keep it synced with HubSpot, and make it the fuel for every campaign and sales outreach
- Run outbound campaigns for sales: build target lists, set up sequences in Apollo and HubSpot, and track what converts
- Own and optimise our calling system, JustCall: call lists, HubSpot sync and call reporting
- Work with Customer Success on customer outreach: onboarding, adoption, renewal and upsell campaigns, plus the data to target them