Rewards & Wellbeing Supervisor
- Compensation
- Not disclosed
- Location
- Taguig, Metro Manila, Philippines
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Contract
- Experience
- 2+ years
- Category
- Not specified
- Posted
Skills
Must have
- 5+ years of progressive HR experience in at least two of the following areas: benefits administration, compensation, absence management in a global shared service environment (required)
- 2+ years of people leadership or supervisory experience in a global shared service environment (required)
- 4 Year/Bachelor's Degree or equivalent experience (required)
Nice to have
- Experience working in a matrixed organization or healthcare system
- Proficient in Microsoft Office suite (Excel, PowerPoint, Word)
- Knowledge of HRIS systems (Workday preferred)
- Ability to interpret and apply policies related to ADA, FMLA, and wage compliance
- Experience with compensation benchmarking and job evaluations
- Understanding of benefits and wellness program strategy and execution
- Ability to analyze and present data for decision-making
- Project and vendor management
- Budget and invoice oversight
- Familiarity with collective bargaining agreements (CBAs)
- Development and implementation of SOPs
- Professional in Human Resources (PHR) – Human Resource Certification Institute (preferred)
- SHRM Certified Professional (SHRM-CP) – Society for Human Resource Management (preferred)
- CEBS – Certified Employee Benefits Specialist (preferred)
Full description
Key Responsibilities:
- Supervise day-to-day operations of
Rewards & Well-being functional areas including compensation and benefits
(including health and welfare, retirement and worklife) – as well as absence,
well-being, recognition and safety programs.
Team Leadership & Development
- Lead, mentor, and coach the Rewards & Well-being
team to ensure service delivery excellence and alignment with business
objectives.
- Set clear performance expectations, provide regular
feedback, and conduct timely performance evaluations in accordance with
company guidelines and the Philippine Labor Code.
- Identify skill gaps and develop tailored learning and
development plans to build expertise in compensation, benefits, and
well-being programs.
- Foster a positive work environment that encourages
teamwork, innovation, and mutual respect.
- Serve as subject matter expert and
escalation point for complex issues related to leaves, workplace safety,
compensation structures, and associate benefits.
- Support system-wide policy
implementation and continuous process improvements to drive automation,
compliance, and associate engagement.
- Provide coaching, mentorship, and
performance feedback to direct reports; develop team members technical and
interpersonal capabilities.
- Lead and coordinate cross-functional
projects in collaboration with Benefits & Well-being COE, HR Service
Center, HR Technology, Payroll, Legal, IT, Finance, Associate Communications
and vendor partners, ensuring timely and effective execution.
- Ensure the accuracy and integrity of
Total Rewards data across systems including Workday, Dimensions, ServiceNow,
and vendor platforms.
- Maintain operational dashboards and
reporting cadence to track compliance, engagement, and key performance
indicators.
- Develop, effectuate and maintain
standard operating procedures (SOPs) and oversee internal audits related to
leave administration, benefit invoicing, and compensation adjustments.
- Participate in vendor management