Room Attendant

About The Role - Te mahi

We are currently seeking part-time Room Attendants to join our team. As a Room Attendant, you will be responsible for providing timely, hygienic cleaning, servicing and presentation of guest rooms and hotel public areas, along with reporting any health and safety issues and maintenance or technical needs within your work area.

This is a permanent part time role (minimum 20 hours per week) at Novotel Christchurch Airport Hotel.

RequirementsKey Responsibilities

• Perform related duties and special projects as assigned by the Executive Housekeeping Manager/Supervisors.
• To provide a warm, friendly welcome whenever you contact a guest and assist with directions if needed. To carry out work in a manner least affecting guests.
• To ensure and maintain the security of the personal information of guests and team members of the hotel. Report all items of value left by guests and submit to lost & found with information of room number and location found.
• Clean and service guest rooms and public areas according to the hotel’s standards and procedures, and use correct cleaning chemicals for designated surfaces, according to H&S regulations and hotel requirements.
• Maintain a positive, upbeat attitude when communicating with co-workers and management.

Qualifications appropriate to the role:

• No specific qualifications required; on-the-job training provided.

Previous experience to include:

• Experience gained in the hospitality industry

Person Specification

• Confident, well-motivated, enthusiastic, and determined
• Takes pride in work and has exceptional attention to detail
• Works to a high standard, accurate and organised
• Flexible and adaptable in approach, willing to work flexible hours as required.
• Ability to prioritise, work to deadlines, and remain composed under pressure
• Approachable, flexible, and a team player
• Committed to continuing professional development

BenefitsAs an employer of choice, we offer great employee benefits like life cover, outstanding health and wellbeing programs, and discounts on hotels, restaurants, bars and spas across our network -not just for you but in some cases your friends and family too!

• Work for an Employer of Choice (2022).
• Meals on Duty
• Free parking at the airport
• A competitive salary as well as best in the industry long service perks and anniversary vouchers
• Leadership development and training on the job, online and through regular workshops/group events
• Fantastic hotel rates, and restaurant and spa discounts across our network.