Full description

Overview:
To maintain the highest standards possible for the guest by insuring quick, efficient, and professional Room Service.
Responsibilities:

Complete knowledge of service time, menu and specials
Prepare, deliver and serve orders using MOS standards
Inquire if additional service is needed
Responsible for each check
Pick up trays and tables
Responsible for set-up, delivery and presentation of amenities
Must consult with supervisor on any food pick up difficulty
Attend all designated staff meetings and training sessions
Complete any tasks and side duties assigned by manager
Responsible for maintenance and cleanliness of room service areas
Aid guests in locating other areas of the hotel (walk them to the destination if possible)
Adhere to cash handling standards
Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications

Qualifications:

Must have previous food and beverage experience in fine dining or hotel
Room Service experience is preferred
Must be able to work a flexible schedule including nights, weekends, and holidays
TIPS certifications are preferred
Must be able to stand for up to 8 hour shift
Must be able to lift, push, pull up to 50lbs.
Excellent communication skills, written and verbal, required