Rooms Operations Manager- San Juan, Puerto Rico
- Compensation
- 55–70 / yr
- Location
- Puerto Rico
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- Operations
- Posted
Skills
Nice to have
- * Prior management experience in a boutique or lifestyle hotel environment. * Multilingual abilities; bilingual (English/Spanish) strongly preferred. * Certification or training in hospitality operati
- _This job description is intended to convey information essential to understanding the scope of the position. It is not intended to be an exhaustive list of skills, efforts, duties, or responsibilitie
- *PHYSICAL REQUIREMENTS:*
- * Ability to stand and walk for extended periods while overseeing daily hotel operations. * Ability to conduct room inspections and monitor housekeeping standards. * Ability to bend, stoop, kneel, rea
- Tryst Hospitality is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All applicants will be considered witho
- *TO APPLY SEND YOUR RESUME TO ****** WITH "ROOMS OPERATIONS MANAGER" IN THE SUBJECT LINE*
- Pay: $55,****** - $70,****** per year
- Application Question(s): * Are you willing to complete an English proficiency assessment if required as part of the hiring process?
- Experience: * Hospitality management: 3 years (Preferred)
- Language: * Spanish and English (Preferred)
- Work Location: In person
Full description
*About Us:*
Tryst Hospitality, founded by Tristan Schukraft, is redefining LGBTQ+ travel and nightlife. Tryst Hotels is the first luxury gay hotel brand, with properties in premier destinations including Fire Island, Rio de Janeiro, Puerto Vallarta, Provincetown, Wilton Manors, Chicago and San Juan. The company also operates iconic venues such as The Abbey in West Hollywood, The Crown & Anchor in Provincetown, Circo Nightclub in San Juan, and The Blue Whale and Pavilion in Fire Island Pines. Beyond hospitality, Schukraft founded MISTR, a leading telehealth platform providing free online access to PrEP and long-term HIV care. Learn more at trysthospitality.com.
Located on the iconic Condado Beach, Tryst San Juan brings our signature blend of style, celebration, and unforgettable hospitality to one of Puerto Rico's most vibrant destinations. Here, the energy of San Juan meets the spirit of Tryst, creating an experience that is as welcoming and dynamic as the city itself. From beachfront days and lively nights to exceptional food, cocktails, and entertainment, our team is at the center of it all.
Working at Tryst San Juan means being part of a destination that celebrates individuality, community, and the art of hospitality. If you're ready to work hard, bring the energy, and help create unforgettable experiences in one of the Caribbean's most exciting destination, welcome to Tryst San Juan.
*About the Role*
*KEY RESPONSIBILITIES:*
The Room Operations Manager is a key leadership position responsible for overseeing the daily operations of all guest room-related departments at The Tryst, including Front Desk operations, Housekeeping coordination, room readiness, guest services, and Maintenance follow-up. This role ensures that guest rooms and all operational areas consistently meet the hotel's standards for cleanliness, functionality, presentation, and guest satisfaction.
As a salaried exempt manager, this role carries full accountability for departmental performance, team development, and operational outcomes — with authority to make independent decisions that directly impact the guest experience and overall hotel operations.
_The ideal candidate is a confident, hands-on hospitality leader with strong operational awareness, a genuine passion for service excellence, and the ability to lead a high-performing team in a fast-paced boutique hotel environment._
*RESPONSIBILITIES*
*Operations Management*
- Manage daily room operations, including Front Desk, Housekeeping coordination, room inspections, in-room amenities, and overall guest room readiness across all shifts.
- Monitor occupancy levels, room inventory, arrivals, departures, VIP guests, and special requests to ensure full operational preparedness at all times.