RQ00727 Business Analyst- Intermediate
The Business Analyst will lead requirements gathering and documentation for ServiceNow GRC, IRM, and portfolio management modules. They will facilitate stakeholder workshops, define KPIs and scorecards, and support UAT to ensure governance and compliance processes are effectively automated within the ServiceNow platform.
- Compensation
- CA$60–CA$90 / hr
- Location
- Toronto, ON, Canada
- Work setup
- Hybrid
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 1+ years
- Category
- Business analysis
- Posted
Skills
Must have
- Experience gathering and documenting business requirements for ServiceNow GRC, IRM, CMDB, APM, or TPM modules
- Understanding of attestation, certification, compliance, audit, risk management, and governance processes
- Experience supporting UAT, data validation, and requirements traceability
- Knowledge of ServiceNow workflows, Performance Analytics, reporting, and dashboards
- Strong stakeholder management, facilitation, analytical, and communication skills
- Experience defining KPIs, scorecards, compliance metrics, and executive reporting requirements
- Proficiency in creating user stories, process maps, BRDs, and functional specifications
Full description
RQ00727 Business Analyst- Intermediate
1 Year (260 business days) - possibility of extension for 6 months.
Hybrid - 3 days in Office
Metro Hall, 55 John Street
Must Haves:**
- Experience gathering and documenting business requirements, creating user stories for process maps, ServiceNow Governance, Risk & Compliance (GRC), Integrated Risk Management (IRM), CMDB, Application Portfolio Management (APM), or Technology Portfolio Management (TPM) modules.
- Strong understanding of attestation, certification, scorecards, compliance, audit, risk management, and governance processes.
- Experience supporting UAT, data validation, and requirements traceability.
- Knowledge of ServiceNow workflows, Performance Analytics, reporting, dashboards, and platform capabilities.
- Strong stakeholder management, facilitation, analytical, and communication skills.
Qualifications and Experience:**
- Experience gathering and documenting business requirements for ServiceNow Governance, Risk & Compliance (GRC), Integrated Risk Management (IRM), CMDB, Application Portfolio Management (APM), or Technology Portfolio Management (TPM) modules.
- Strong understanding of attestation, certification, compliance, audit, risk management, and governance processes.
- Experience defining KPIs, scorecards, compliance metrics, and executive reporting requirements.
- Proficiency in creating user stories, process maps, business requirements documents (BRDs), and functional specifications.
- Experience supporting UAT, data validation, and requirements traceability.
- Knowledge of ServiceNow workflows, Performance Analytics, reporting, dashboards, and platform capabilities.
Strong stakeholder management, facilitation, analytical, and communication skills.
AI Disclaimer: Source Code may use artificial intelligence (AI) tools to assist in certain aspects of its recruiting and business operations.Note: The higher end of the range is intended for absolutely exceptional candidates who meet all must-have requirements and most or all nice-to-have qualifications. The client will evaluate candidates based on both rate expectations and overall skill set when shortlisting.INCORPORATED RATE RANGE (7 billable hours per day)
$75.10/hr - $90.12/hr Inc.
T4 RATE RANGE (7 billable hours per day)**
$60.08/hr - $72.10/hr T4
The Business Analyst is responsible for:
· Lead requirements gathering sessions with business stakeholders, application owners, risk teams, and ServiceNow platform teams to define scorecarding and attestation business needs.